
Jacky Jones Chrysler Dodge Jeep Ram of Cleveland
Cleveland, GA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 322 reviews
Should have come here first. The customer service and prices can't be beat! Very fair on the trade and made the car buying experience actually enjoyable! They have made loyal futu The customer service and prices can't be beat! Very fair on the trade and made the car buying experience actually enjoyable! They have made loyal future customers. More
Friendly Makenzie is my service writer. She has always been friendly informative and helpful I keep coming back to the dealership because of her. I actually l Makenzie is my service writer. She has always been friendly informative and helpful I keep coming back to the dealership because of her. I actually live in Lake Wales Florida but I save my service visits for when I am in Cleveland. I don’t get the Service or personal recognition at the dealership here in Florida. More
Battery Probkem Had a battery that was on the way out. They scheduled my appointment and took me right in at the correct time. They checked it all out and replaced my Had a battery that was on the way out. They scheduled my appointment and took me right in at the correct time. They checked it all out and replaced my battery under warranty. More
Professional excellence Dropped off my truck for the airbag recall. It was ready when promised with no hiccups. That is rare these days someone always trying to upsell somet Dropped off my truck for the airbag recall. It was ready when promised with no hiccups. That is rare these days someone always trying to upsell something.. More
Let me order exactly the truck I wanted They got my business because RC Greer responded to my Facebook post when I was irritated with dealers just wanting to sell me something off their lot. They got my business because RC Greer responded to my Facebook post when I was irritated with dealers just wanting to sell me something off their lot. I "built" the truck I wanted on the Dodge Ram website and posted it on Facebook. RC responded with the best out the door price and was happy to order the truck for me. I got precisely the 4500 Tradesman truck I "built" on the website. I love it! More
appointment would be nice! was told by phone no appt needed. in at 9am, and told them I had a 10:30 dental appt, so I needed to be done by 10:15...Given car back a bit after 10 was told by phone no appt needed. in at 9am, and told them I had a 10:30 dental appt, so I needed to be done by 10:15...Given car back a bit after 10, and was told they would not be able to get it done by 10:15, but I could bring it back after my dental...I did not mind that, only that I still had to wait another hour when I came back.....Just seems maybe an appointment may have been better. More
excellent service everything was done in a timely fashion and everyone was very helpful One of the service men was up front when I checked out and he answered a ques everything was done in a timely fashion and everyone was very helpful One of the service men was up front when I checked out and he answered a question I had and gave me some good information as well. More
Quick and Efficient The factory recall on my 2011 RAM was completed quickly. They were very flexible with my schedule for the repair. They checked the truck and suggested The factory recall on my 2011 RAM was completed quickly. They were very flexible with my schedule for the repair. They checked the truck and suggested other services be performed and supplied an estimate. Very nice dealer experience. More
Great right now MacKenzie is super to work with. She has always gone above and beyond to make my visits a pleasant experience. Kudos to her and the dealership for hir MacKenzie is super to work with. She has always gone above and beyond to make my visits a pleasant experience. Kudos to her and the dealership for hiring her! More
Rear brakes would not disengage on 2016 Renegade This was a first for us. We called Jacky Jones Jeep and Harrison was very helpful. Chrysler Roadside asst. got the jeep to service. Harrison advised u This was a first for us. We called Jacky Jones Jeep and Harrison was very helpful. Chrysler Roadside asst. got the jeep to service. Harrison advised us when it arrived. He kept us up to date on everything done. There was some issue getting parts so, they had it a week. Everything was fixed and under warranty. We are very happy with the work and communication. Thanks Harrison and rest of the service crew. More