Jacksonville Kia

Excellent customer service! ! Excellent mechanical work! All around 10s for employees involved. Fast service as well!! ! Excellent mechanical work! All around 10s for employees involved. Fast service as well!! More

Wasn’t informed clearly on the price of the oil change. Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! Rotated tired for additional 25 dollars So for the complete oil Change was 181 with a fuel additive. Overpriced! More

The car feels great but i believe it was very expensive. Things kept getting added on. I took car in for inspection and oil change and cabin filter and tire rotation. When all was said and done it was over Things kept getting added on. I took car in for inspection and oil change and cabin filter and tire rotation. When all was said and done it was over 1600. Dollars. More

Friendly, professional, personable. Able to help me get the car i wanted at a price I can afford. Able to help me get the car i wanted at a price I can afford. More

Was told my horn not working may NOT be covered under my warranty, and was told customers lie and I very well could have spilled coffee on my horn or gone through a puddle! It was under a recall ! I don't a warranty, and was told customers lie and I very well could have spilled coffee on my horn or gone through a puddle! It was under a recall ! I don't appreciate being called a liar! Now it's a hostile feeling when I go in for service and unfortunately I BOUGHT the extended coverage! I am actively trying to sale my car as to not to business with your service department More

We have been very disappointed. They’ve had our 2025 Kia hybrid Carnival for almost two weeks and haven’t found a solution to its problem. Most disturbing is the lack of communicati They’ve had our 2025 Kia hybrid Carnival for almost two weeks and haven’t found a solution to its problem. Most disturbing is the lack of communication. I go days without hearing any updates from them, and we have left messages that have not been returned (even when the person who took the call assures us we will). I will not choose to use this dealership for service in the future. More

Charvez is really helpful, He help me pick the right car, and answer all my questions. Thanks Kia and answer all my questions. Thanks Kia More

Very nice and friendly staff. Clean bathrooms . Welcoming lobby as well. Will be back again. Clean bathrooms . Welcoming lobby as well. Will be back again. More

Rude service representatives , Car horn was broken and was told customers lie and it could very well NOT be covered for I could have spilled coffee on my HORN or gone through a mud puddle and gotten it we was told customers lie and it could very well NOT be covered for I could have spilled coffee on my HORN or gone through a mud puddle and gotten it wet and therefore it Would NOT be covered ! I left pissed and wanting to sale my car ! I don’t need this ! Lo and behold my horn was a recall ! Wish you would buy my car ! We bought 2 KIAS in 23 and regret it because of service department More

I had a great car-buying experience at Kia Jacksonville! From start to finish, everything was easy and straightforward. The staff took the time to clearly explain all the details, and I never felt rushed or From start to finish, everything was easy and straightforward. The staff took the time to clearly explain all the details, and I never felt rushed or pressured. Price negotiation was smooth and stress-free, which made the process even more enjoyable. I truly appreciate how professional and transparent the team was. Highly recommend this dealership to anyone looking for a hassle-free car purchase! More