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Jacksonville Kia
Jacksonville, NC
436 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 436 reviews
June 12, 2015
Awesome sales team. Walked in and was quickly greeted by Ashley. She was approachable and very helpful. She answered every question that was asked and guided me through d Walked in and was quickly greeted by Ashley. She was approachable and very helpful. She answered every question that was asked and guided me through different vehicles to find what suited me the best. She was fantastic. We then met one of the managers, Matt Cogswell. His customer service skills were not up to par with Miss Ashley. He approached me with a very aggressive attitude and a lack of manners. I then left the dealer only to return a later day to work with Miss Ashley. We finished up paperwork and got what we wanted with her. Thank you Ashley, we love our car. More
by EG123
Employees Worked With
Ashley Games, Matt Cogswell
Helpful June 12, 2015
Great people who put us in a great truck. We chose to give Stevensons Kia a rating of five out of five stars because not only was the dealership itself clean, presentable and well structured, We chose to give Stevensons Kia a rating of five out of five stars because not only was the dealership itself clean, presentable and well structured, everyone there was very helpful especially our salesman we dealt with Mr. Donald Hoff. We had a Kia we had purchased new ten years ago from a different dealership and we brought it to the service shop here at Stevensons and it turns out our transmission was for lack of better words shot. The cost of repairs was more than the cars value. In turn we needed a new vehicle. We spent three hours with Mr.Hoff making sure we picked out the right truck we needed with the right payment amount. They even stayed well after closing to finish the deal. In love with our truck and very happy with the service. More
by Downey Family
Employees Worked With
Donald Hoff
June 04, 2015
Excellent. Mind blowing. Most pleasant, nice people to be around. Amazing cars. Honest hard work people who truly will try to get you out in a new car! I love my Kia Soul. Cou Most pleasant, nice people to be around. Amazing cars. Honest hard work people who truly will try to get you out in a new car! I love my Kia Soul. Couldn't be more please with my choice and choice in dealer ship. Dude, they rock! More
by DebsMckinley
Employees Worked With
Matt Cogswell
June 04, 2015
Excellent service I came in to help a friend get a car, in the end we both walked out with brand new cars! I especially was amazed by the price and interest rate I rece I came in to help a friend get a car, in the end we both walked out with brand new cars! I especially was amazed by the price and interest rate I received, how they matched what I was looking for in a car and more within a short period of time, the service of everyone was friendly and so helpful. I was so quick to trade my car in, even though I only had my previous car for 3 months from another dealership. I'm beyond satisfied with my new car, and would refer everyone to go to Stevenson Kia of Jacksonville first for the best rates, prices, and service. More
by justgabs93
Employees Worked With
Matt Cogswell
May 31, 2015
GREAT Everyone was very helpful, answered all my questions no matter what it was about. from start to finish it was a great experience. when it's time for m Everyone was very helpful, answered all my questions no matter what it was about. from start to finish it was a great experience. when it's time for me to get my next new car I'm coming back. More
by kiafan1
Employees Worked With
Chris, Babino
April 27, 2015
Great place! I have purchased two cars from this dealership, both times everyone was incredibly friendly and very helpful would highly recommend this dealership. S I have purchased two cars from this dealership, both times everyone was incredibly friendly and very helpful would highly recommend this dealership. Service is great too More
by Mika
Employees Worked With
Rohn
