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Jacksonville Kia

Jacksonville, NC

Overview
Employees
Reviews
Vehicles
4.4
496 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 496 reviews

August 14, 2023

This dealership service dept has done excellent work on several occasions. It is sometimes frustrating to wait for approvals out of their control, but the quality of work and service aspect have been very More

by NICKHANSEN795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Chris
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August 14, 2023

Good on time service with far pricing. Customer service was very helpful and explained all services needed More

by XX745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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August 13, 2023

Well ot took me forever to get a service appointment. I had to make appt online to get my car serviced cause when I called no one answered More

by EEJACKSON1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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August 13, 2023

Jasmin Mondel was extremely helpful and lovely to work with. Had a pleasurable experience and negotiation process. More

by spenser.shaffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmin Mondel
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August 11, 2023

Service is great, have used the services for both our cars’ recalls, fast scheduling, they pay you a taxi/uber if needed, however, they don’t pick you back, it would be great if having back and forth cab More

by barbaracevedo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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August 10, 2023

Charged my active duty son $250 to check his speedometer…they spent 40 minutes outrageous! More

by gbbowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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August 10, 2023

Everyone is always friendly and service is always done very efficiently. They are very accommodating with appointments since I live a good distance away. Love the military for life program as well! More

by debi.rogers6919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBBIE, CHRISTOPHER, RACHEL
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August 09, 2023

Friendly, knowledgeable about the vehicle and will go yhe extra mile to make sure. You get a vehicle More

by lekenyawilliams68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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August 09, 2023

Need water and internet not working. Seems clean and respectful. Need to repeat what was done. Last service forgot to put on service sticker for oil change. More

by Prattkt0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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August 08, 2023

The customer service staff was helpful, knowledgeable, and informative. The took care of the warranty repair in a timely manner, less than 2 hours. More

by K—
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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