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Jacksonville Kia

Jacksonville, NC

Overview
Employees
Reviews
Vehicles
4.4
491 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 491 reviews

August 23, 2023

Great service! They took care of all my needs and in a timely manor too More

by 1VALSHEROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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August 22, 2023

Polite, courteous, timely. Kept me updated with pricing, allied applicable discounts, made sure vehicle recall was resolved. More

by amanda.shinskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Male, service department
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August 22, 2023

I was shocked when a repair quote I got in January rose from $399 to almost $900...I was told at first it would be $500+ because the repair required pressing the parts out and new ones (wheel sensors) pres More

by royblizzard231
Recommend Dealer
Yes
Employees Worked With
Chris?? ( service manager) I hope this will be the last time for that problem..I was told it's a common problem, don't know if a common problem with KIA vehicles..?
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August 22, 2023

We have been able to get help and have concerns addressing our car needs. We have bought 3 cars from them now. More

by HCONNOR2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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August 21, 2023

This dealership is not fair to women. They need to give more details and stop focusing on money. More

by webo5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor for maintenance on cars
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August 21, 2023

Dealership asked me to fill a survey out and in return, they would fill up my gas. They neglected to tell me in order to get the free gas I had to give a “perfect” review. More

by Browder
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rachel, Lance
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August 21, 2023

This dealership was very helpful with working around my busy schedule. Their customer service was also great. More

by tcdiva2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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August 20, 2023

Managers and associates were very thorough and friendly. Everything was explained to the letter. No complaints here. More

by efaisonjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel and Justin.
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August 20, 2023

Excellent service. Very prompt. Completed work quickly for a reasonable price. I appreciate the discount mailer I received and used. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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August 20, 2023

Rachel was so wonderful and made my experience easy and stress free. Not only would I recommend this dealership but I would recommend Rachel as well. She listened to exactly what I could afford and what I More

by KATELYN_HUNTER08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
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