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Jacksonville Kia

Jacksonville, NC

4.4
491 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 491 reviews

September 17, 2023

Poor customer service and the finance team made a big screw up with bank loan. More

by 1232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Great service! The staff is polite and very helpful. Couldn't be happier with them. More

by Atodd626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

They were fast and efficient. Easy to set an appointment, in and out in just a few hours. More

by robertosbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
September 13, 2023

Amazing! I will never take my vehicle any where else!Very professional and honest, they check my vehicle over and let me know the status! More

by Carter0830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
September 12, 2023

You too care of my recall by appointment. It took a reasonable amount of time for you to take care of it. More

by hblicht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

The employees were kind and friendly, my service was quick and painful I will be visiting this dealer for all my Kia needs More

by DJAYDENJAYDENMY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

DJAYDENJAYDENMY3 responded

Thank you guys for being so nice and friendly!

September 10, 2023

Customer service was very friendly and polite. They recognized you as soon as you walk in and ready to help . More

by Dorothea D. Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
September 09, 2023

Thank you for taking good care of my car will see you on nest time More

by Daisy Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

It was clean nice car display in lobby the service technician was great, very knowledgeable, and kept me updated on everything More

by odomevans2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Easy location to find. . employees are friendly... explained what they are going to do for the maintenance work More

by WOMEN_RULE_1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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