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Jacksonville Kia

Jacksonville, NC

Overview
Employees
Reviews
Vehicles
4.4
491 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 491 reviews

November 30, 2023

Casey was excellent. He met all my needs in picking out my car. Everything I asked for in my car he made sure I had it and more. He was very pleasant and took his time. H More

by rbiagas0629
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
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November 30, 2023

It was very easy and pleasant. Our needs were met and we got the vehicle we wanted with the features we also wanted More

by rpcarroll04
Recommend Dealer
Yes
Employees Worked With
Jasmine
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November 30, 2023

Awesome service as always Thank you for everything it was fast as promised and I was happy More

by TODD.C.WILSON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
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November 28, 2023

Take your business elsewhere. The service department is lazy and condescending. The make you wait 1-3 hours and charge $160, Tires don't get checked, fluids don't get topped off More

by Your neighborhood crazy lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny and the entire service department
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November 28, 2023

The whole team was great helped me find what I was looking for. Everyone was nice and offered great advice. More

by ALLISONM1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk
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November 27, 2023

Lovely people always take great care of me while I am in there getting work done at the dealership More

by Atodd626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department not
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November 24, 2023

Terrance Hoffman was our salesman and he was great! Second car thru him. Great service More

by chopperjohn67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2023

Always so helpful. Service department is great. We I go I don’t have to sit all day. More

by CONNIEHALSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2023

Our sales person was great but there is a lack of communication between finance and the sales people, causing us to have to hand over money we were prepared to use. We were told no down payment then More

by AHC11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't talk to them. I don't know who this is
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November 19, 2023

Rachel was very helpful, she had an answer for every question I had. Overall great experience! More

by chloelhill84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
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