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Jacksonville Kia

Jacksonville, NC

Overview
Employees
Reviews
Vehicles
4.4
491 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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500 W Fairway Rd

Jacksonville, NC

28546

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Showing 491 reviews

January 17, 2024

The sales person was easy going and great to work with. She was very helpful! More

by ddrivera76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 12, 2024

The customer service was exceptional. Kind and polite. No issues at all whatsoever. Reasonable as well More

by Moses Odhiambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 28, 2023

Rachael the sales lady was spectacular! Lance had all the paperwork ready to go, no waiting around! More

by Les
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachael and Lance
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December 23, 2023

I currently own my 8th car from this dealership and have always been very pleased with how I was treated and the care given every time I have had my car serviced. More

by MTMYAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2023

The workers were fine and the place was nice. They had what exactly we were looking for. More

by chad.pope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chavez
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December 12, 2023

Kenny never once reached out to keep me updated. Someone else got in touch with Kenny and became the point of contact. Kenny never communicated to me stating "hey I'm just going to be fully in touch More

by dohcmotorsports16
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny
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December 12, 2023

Jacksonville Kia is number one regarding professional customer service! They’ve always ensured that everything I needed was done to my satisfaction! More

by KIRKENDOLLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Hoffman
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December 11, 2023

Never able to get ahold of maintenance shop or parts. Have contacted numerous times with no regard to being able to acquire parts or receive help. More

by Larvaeeater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 07, 2023

Got me in and out in a timely manner. The advisor was courteous and friendly. More

by CHPRCHIK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2023

It was comfortable and relaxed which took a lot of the stress out of buying a car. More

by EVANKLAYMAN
Recommend Dealer
Yes
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