Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Chrysler Jeep Dodge
Jacksonville, FL
297 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 297 reviews
May 09, 2025
I loved my experience at JCJD at the Baymeadows location! Wali, the rep who helped me was amazing at answering all my questions and being super transparent about the whole process. He showed me and explained Wali, the rep who helped me was amazing at answering all my questions and being super transparent about the whole process. He showed me and explained me about all the features of my new Jeep Grand Cherokee. The whole staff from sales to finance was super nice. More
by Giulia
Employees Worked With
Donna Windsor
May 08, 2025
I just started a review but not sure if it went through— excellent experience with Lorenc. Would definitely recommend shopping with this dealership. excellent experience with Lorenc. Would definitely recommend shopping with this dealership. More
by tiffanycthompson
Employees Worked With
Lorenc , Donna Windsor
May 06, 2025
Nearly every single time I visit the service department, I’m met with people who appear to absolutely hate their jobs. Alex was pleasant to deal with, but I did not initially deal with him today. My engine I’m met with people who appear to absolutely hate their jobs. Alex was pleasant to deal with, but I did not initially deal with him today. My engine light came on this weekend, so I took it in early Monday morning (Today). I was told people with appointments will take priority, which I understand. They took my vehicle in, indicated the light was from a stored code and there was nothing wrong with my vehicle. Later today, the light came back on. I tried to make an appointment, but the website for appointments is down. I called and the call taker sounded like I was interrupting her time at the desk. She was unable to make an appointment for me and said if the website is down, there’s nothing she can do for me. I’ll just keep reporting back and rating my experiences until things change. I’m very disappointed and pretty frustrated! More
by jcal616
Employees Worked With
Alex, Donna Windsor
May 06, 2025
I am 100% pleased with the quality of service and timely manner in which it was delivered. Must recognize the Service Advisor (Quineta) for here knowledge and level of professional courtesy afforded me. She manner in which it was delivered. Must recognize the Service Advisor (Quineta) for here knowledge and level of professional courtesy afforded me. She went above and beyond. I will definitely return to this dealership to service my Durango. More
by Wilbert
Employees Worked With
Service Advisor Quineta
May 03, 2025
I was on a time crunch to have my new batteries installed so I could make a vacation trip as planned and they came through for me in perfect time. so I could make a vacation trip as planned and they came through for me in perfect time. More
by Beverly.mullis
Employees Worked With
Ryan
