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Jackson Kia - Service Center

Cocoa, FL

4.6
357 Reviews

357 Reviews of Jackson Kia - Service Center

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September 15, 2022

+The service advisor went out of her way to keep me informed of the status of my vehicle. Great dealership to take to do recall work. Other service Items are way overpriced, seek out a different cert More

by CLASSICCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dumas
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Had early morning appointment and the service advisor got me in and out with and also washed my kia k5 2022 for me great job guys!!! More

by KEVLALLIER41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Last time i was in the place was not good but it was a Saturday. This time was a weekday and it was excellent. More

by Ronalee Thatcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Great experience. Car was ready when promised. Service advisor on Saturday morning was friendly and helpful. Provided a loaner car to make things even easier for me. More

by RNMOPSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

I liked that they were up front about costs. Did what they said they would do and my car seems to be running well. More

by JEWEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

This is a clean, very hospitable dealership. The service department has always done what they said they would do, and keeps me informed during the time my KIA is in for service. I drive 45 minut More

by MAJESTICOAKPOINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Complete lack of communication from this team. Phone is nearly impossible to be answered. I was given a timeline of when a part that was needed to fix my car would arrive and a whole month later I More

by ak.harrington13
Customer Service
Recommend Dealer
No
Employees Worked With
Dave
May 11, 2022

Fast and efficient, they took my car even though I didn’t have an appointment and were finished in less than 30 minutes! Awesome! More

by Chris Case
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Langdon, Leslie Smith
May 11, 2022 -

Jackson Kia responded

Hi Chris, thank you for taking the time to share your review! We're so happy that our technicians provided you with such an efficient appointment! We look forward to seeing you next time at Cocoa Kia!

April 22, 2022

Cocoa Kia are extremely. professional and accommodating. Very friendly and helpful as well. Highly recommended! More

by sandy310beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Shawn in service.
Apr 22, 2022 -

Jackson Kia responded

Thank you for the wonderful review of our Cocoa Kia team! We're honored to receive your support and look forward to your next visit!

April 20, 2022

this dealership is a very clean and friendly atmosphere. All of the associates in the whole place are just as friendly and helpful as can be. Sean the service writer is so very helpful and And friendly but More

by wcs
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 21, 2022 -

Jackson Kia responded

Thank you for the wonderful review of our Cocoa Kia team! We appreciate you recommending us to your friends and look forward to seeing you next time!

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