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Jackson Kia - Service Center

Cocoa, FL

4.7
363 Reviews

363 Reviews of Jackson Kia - Service Center

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November 03, 2022

Accurate friendly service with nice staff and clean waiting area with drinks and refreshments for us More

by PLUMLEY1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

The employees in the service center were Kind and prompt, They answered our questions and provided us a rental car for one day. They did an excellent job on the repair. We are so glad we are leading a kia More

by LWUENSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sweeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Flanary, Derek Laratta
October 29, 2022

Dave and staff were phenomenal. Ran into extended warranty problems and it was handled; it took some time, but it was handled. More

by n.s.susiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2022 -

n.s.susiak responded

Dave and staff were phenomenal. Ran into extended warranty problems and it was handled; it took some time, but it was handled.

October 28, 2022

I think it is ridiculous that this new dealership charges a "convenience fee" for using a credit card to pay for service. Not only that, they do not inform the customer of the fee prior to payment. Also, More

by SANDSCHUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

So far ya’ll haven’t disappointed me! Thomas ordered my parts and y’all fixed my car last weekend More

by MYFERRALCATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

It was a pleasure doing business with the service department. David skinner was my service advisor and took care of everything smoothly. More

by SULEE323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

Super easy to schedule appt online for service. Maia was wonderful with outreaching with updates and if needed assistance. She even assisted with order of replacement key fob and touch up paint p More

by MAM982000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maia Cartechine
October 27, 2022

Great service from all the staff. Friendly people and a comfortable waiting area. Well done. More

by MIKENRUTHZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

Shuttle service great. Service adviser keep me informed. Feel service recommendations were appropriate and necessary. More

by VMASPAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
October 26, 2022

Maia very informative and helpful when dropping my car off for an oil change. She kept me informed through the whole process. More

by THEGRIMISONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maia
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