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363 Reviews of Jackson Kia - Service Center
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December 24, 2018
Speedy Service I was totally amazed regarding the time it took to service my son's car - from an oil change to a complimentary inspection and review of recall and wa I was totally amazed regarding the time it took to service my son's car - from an oil change to a complimentary inspection and review of recall and warranty issues. Their service is prompt and the cost is as I expected. We will definitely use this location again. More
by Ccinder
Verified CustomerEmployees Worked With
Leslie Smith
December 20, 2018
Whistling noice in my new KIA Sportage 2nd time back. 1st time replaced windshield. Did not solve problem. Brought back, without question, said it is fixed with a new bumper. Had to go out 2nd time back. 1st time replaced windshield. Did not solve problem. Brought back, without question, said it is fixed with a new bumper. Had to go out of town so I don’t really know if it’s fixed this time till I have an opportunity to test it. Other than it not being ready after leaving it for 6 days, the service and Leslie was very understanding which makes it more acceptable with a brand new car in for service twice for the same problem More
by Nisagirl
Employees Worked With
Leslie Smith
December 19, 2018
Great Service. The service staff is great. When the bring the car to me, it's so clean that I feel like I'm getting a new car. I wouldn't take my car anywhere else. The service staff is great. When the bring the car to me, it's so clean that I feel like I'm getting a new car. I wouldn't take my car anywhere else. More
by Gloria
Employees Worked With
Jay the car detailer is great., Brandon Langdon, Leslie Smith
December 18, 2018
Alicia was very helpful! Explained everything. Went over diagnosis and bill with me. Made sure I was kept updated. No more words needed--please accept this review as offere Explained everything. Went over diagnosis and bill with me. Made sure I was kept updated. No more words needed--please accept this review as offered. More
by JOAEWALD
Employees Worked With
Alicia
December 18, 2018
Auto software update and alignment check. The shop promptly took our car in and maintenance was completed quickly. They also washed the car before returning it to us. Aalignment was checked, The shop promptly took our car in and maintenance was completed quickly. They also washed the car before returning it to us. Aalignment was checked, but realignment was not needed. More
by VBLANCHETTE
Employees Worked With
Leslie Smith
December 18, 2018
Fast and friendly service. Came in early and was taken care of quickly.Staff were all friendly and nice.Enjoyed the lounge and having hot Chocolate and coffee and the oranges Came in early and was taken care of quickly.Staff were all friendly and nice.Enjoyed the lounge and having hot Chocolate and coffee and the oranges were great. More
by jacyo369
Employees Worked With
Fearn,,,,Maestro,Leslie Smith
December 13, 2018
Very Good Parts Manager could be a little more personable with customers. Leslie Smith is very friendly and attentive to customers needs. Customer lounge was go Parts Manager could be a little more personable with customers. Leslie Smith is very friendly and attentive to customers needs. Customer lounge was good but coffee needs to be checked more often. It was terrible. More
by ECHILDREE
Employees Worked With
Leslie Smith
December 13, 2018
Helpful staff Staff informative and knowledgeable regarding the process and time for the service on our Kia, Waiting area is fantastic! Overall expierence was great Staff informative and knowledgeable regarding the process and time for the service on our Kia, Waiting area is fantastic! Overall expierence was great, Leslie was friendly and knowledgeable. More
by lynnwallace1951
Employees Worked With
Leslie Smith
December 12, 2018
From sale to service. The service writer Brandon was at my car as soon as I pulled in. He wrote up the service request and asked if there was anything else needed. He also The service writer Brandon was at my car as soon as I pulled in. He wrote up the service request and asked if there was anything else needed. He also inquired as to how I was enjoying the new car and were there any problems or things I needed explained about the car. I enjoy the folks at Smith KIA they have been great. This is my second new Kia and I'm thrilled with them. More
by raymcghee0
Employees Worked With
Zach Wintermote, Brandon Langdon
November 23, 2018
Car came out worse Took my car in to replace the gasket in steering column and now the whole steering column rattles like crazy and they want to charge me to fix an issu Took my car in to replace the gasket in steering column and now the whole steering column rattles like crazy and they want to charge me to fix an issue they caused! More
by STEVENPENSO
Employees Worked With
Leslie Smith
