Jackson Kia - Service Center

Found and fixed anothers mistake I had the oil changed at the dealer I bought my car from in Orlando and they didn't tighten the oil drain plug. I went on vacation and drove over 2000 I had the oil changed at the dealer I bought my car from in Orlando and they didn't tighten the oil drain plug. I went on vacation and drove over 2000 miles leaking oil. I didn't know until I got home and saw the huge puddle in my driveway. When I called the dealer they told me to go to Smith Kia. I did and they fixed the problem and put oil back into my car. When I buy my next Soul I will be going to Smith. More

Recall Good service, friendly staff. I was having and bad day , Ms Smith was very helpful. I would tell my friends to come to your shop Good service, friendly staff. I was having and bad day , Ms Smith was very helpful. I would tell my friends to come to your shop More

Quality & Affordable We received Quality Repair work at Affordable cost from Friendly Service People. Smith KIA also showed a desire to provide Quality Customer Service b We received Quality Repair work at Affordable cost from Friendly Service People. Smith KIA also showed a desire to provide Quality Customer Service by providing a well appointed Customer waiting Lounge and by Washing and Detailing our KIA after it was Repaired. More

good service appointment Time for appointment was good, no delay in the intake of the car.service preformed in excellent time frame. Alisha very detailed in letting me know Time for appointment was good, no delay in the intake of the car.service preformed in excellent time frame. Alisha very detailed in letting me know what to expect and friendly. Nice environment More

Doing better I felt they were trying to show progress in letting me know I was receiving what was actually need and not just trying to get me to do things that wer I felt they were trying to show progress in letting me know I was receiving what was actually need and not just trying to get me to do things that were not actually necessary. This is progress in our relationship. 😊 I mean this in a positive manner. More

Friendly and fast! I would recommend Merritt Island Kia to anyone. Great job! Will be back if I need sevice on my Kia. Thank you, Leslie!! Happy New Year! I would recommend Merritt Island Kia to anyone. Great job! Will be back if I need sevice on my Kia. Thank you, Leslie!! Happy New Year! More

Unscheduled Oil Change Went in for an unscheduled oil change. The staff was very friendly, helpful, and accommodating. They were able to get the vehicle right in and out in Went in for an unscheduled oil change. The staff was very friendly, helpful, and accommodating. They were able to get the vehicle right in and out in a couple of hours. Very professional staff. More

Great service I was very happy with my service. I had a dead battery and they told me to bring it in at 8:30 AM and they would fit me in. I was surprised that my ca I was very happy with my service. I had a dead battery and they told me to bring it in at 8:30 AM and they would fit me in. I was surprised that my car was ready by 10 AM. Everybody was friendly and I am very satisfied. More

Christmas Eve Service First time at dealer as I purchased a used KIA and needed a few things done. Leslie was my service agent and spent time with me and explained the proc First time at dealer as I purchased a used KIA and needed a few things done. Leslie was my service agent and spent time with me and explained the process, facilities for customers, and walked me out to my car when worked was completed to show that what I needed done was in fact completed. I forgetfully came back an hour after I left to see if they could take a quick look at a gas cap and Devin actually walked back out to the parking lot to determine if I needed a new one for Leslie to ring up. Very happy with Smith KIA service. More

It was okay I mean you could tell they weren’t happy working Christmas Eve, which is understandable. It was a little stressful knowing if anything was really wron I mean you could tell they weren’t happy working Christmas Eve, which is understandable. It was a little stressful knowing if anything was really wrong with my car I would have to make another appointment to get it fixed, but again it was Christmas Eve I get it, but why be open if you can’t fix the problem? This is my second time coming since purchase of vehicle so hopefully I don’t come again on a holiday lol More