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Jackson Kia - Service Center

Cocoa, FL

4.7
363 Reviews

363 Reviews of Jackson Kia - Service Center

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January 18, 2019

Semi friendly, knowledgeable, and efficient Took a while to be get checked in. The service guy did not seem to know a lot about what I was talking about. Service lady wasn’t that friendly More

by FSU.RULES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leslie Smith
Jan 18, 2019 -

Jackson Kia responded

Sorry to hear your visit wasn't fantastic, We will always keep trying to improve and hopefully on your next visit you will be impressed.

January 16, 2019

Very helpful They make you feel at home and keep you informed the whole time. Would not go any where else for service! Thank you for everything More

by ZDUB3021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brunning, Leslie Smith
January 14, 2019

Worst service ever -- nothing done, rude staff Rude staff. Did nothing except changing the oil while so many other services were needed. Liars! It was mentioned in my profile that the cabin filter More

by PTAEB2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leslie Smith
January 11, 2019

1st Oil change, multi-point inspection and tire rotation Everything expected was done accordingy. The only problem I experienced was that the volume on the TV in the waiting room was fixed at a low volume. O More

by mrot818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
January 11, 2019

Great experience.. Fast service,good coffee, and a car wash too. I was very happy with the service that I recived on my first oil change and tire rotation. More

by Roadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
January 10, 2019

Great & friendly Service Very courteous & prompt service. Good people!Really appreciated everyone’s attitude from service writer to mechanic. Would definitely bring my car her More

by HOSEDRAGGER11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
January 09, 2019

Found problem and fixed it I came in before opening time and without an appointment. The gal immediately found the problem and verified it. An hour later I was leaving with a fi More

by william.beller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
January 08, 2019

Very pleased Very good experiece. Will go back to the service dept. Leslie is an outstanding employee. She deserves a big raise. She is very friendly and smart. More

by KS717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
January 08, 2019

Excellent Leslie was great! They contacted me 1st thing as my car was towed in while service center was closed. They diagnosed and fixed the issue in a very tim More

by krystaleubanks00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
January 07, 2019

Great service! Why - because I needed service. How - very friendly and professional Where - Smith Kia of Merritt Island Who - Leslie When - Last Thursd More

by Phil Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
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