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Jackson Kia - Service Center

Cocoa, FL

4.7
363 Reviews

363 Reviews of Jackson Kia - Service Center

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February 07, 2019

Routine Service Kristie was very pleasant and efficient getting me checked in so my car could be services. My only complaint is that I couldn't schedule appt on line More

by EGETDUPUIS46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie, Leslie Smith
Feb 08, 2019 -

Jackson Kia responded

Sorry to hear that our online scheduler was not working when you logged on to make your appointment. Thank you for your understanding and for your business.

February 06, 2019

Great service! From the time I checked in it was very quick and efficient service. I was very happy to have my car completed so quickly. Everyone was very friendly. More

by SANDIG70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brunning
February 06, 2019

Had my Kia Sedona there for an altered replacement and oil c Good service. My only complaint is the phone system and actually talking to the correct person even after I selected 2 for the service department. I w More

by hobbykara1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie
February 06, 2019

Great service. I called in the morning and I had my appointment that afternoon for my service. I am from Canada and this is the first time being serviced here in Fl More

by lkranta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names. The girl was new and the gentleman I think was the service manager.
February 04, 2019

Expensive I went for a $19.95 oil change,fluids check, and tire rotation. My bill ended up being over $276 . I have lived in the same place for 17 years and h More

by GHETTOMOM1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leslie Smith
Feb 05, 2019 -

Jackson Kia responded

Thank you for your business, The $19.95 oil change and filter is a great value for sure, However any additional work that is approved and performed is at a added cost.

February 04, 2019

Fast, courteous We weee having routine checks and oil change done. All the employees were very courteous and friendly. The wait was less than 1 hour. My husband enjoy More

by SRICH32940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
February 04, 2019

Disappointed! Once again I got my car back within an hour, HOWEVER, the Sunpass device was knocked off the front windshield and found laying on the floor and for so More

by FLORIDAMARINOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know any names.
February 01, 2019

Recall rear wheel bearing I found most of the Staff to be efficient and thorough. Checking in process was efficient. The estimated pick up time was pretty close. Cost free More

by RockledgeResident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy at check out desk, Leslie Smith
January 31, 2019

I took my 2017 Sportage in for pro-active check up. I appreciated Kia taking the initiative and sending letters on a technical matter before it became really important or dangerous. I love my Kia! I hav More

by BONNIE2498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Posen, Leslie Smith
January 29, 2019

Service appointment I called them I was going to be late for my 2:30 service appointment and they told me no problem bringing it in any time before 5 and they would take More

by CINDYANDPOOH50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Smith
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