Jackson Kia - Service Center

Bad service Spent 3 hours getting an oil/filter/blades change and tire rotation. Took 3 tries before bill was corrected. Many clerical errors. Service did NOT c Spent 3 hours getting an oil/filter/blades change and tire rotation. Took 3 tries before bill was corrected. Many clerical errors. Service did NOT check fluids. Had to add washer fluid when we got home. Not sure if anything was checked on the 21 point list. Mechanics & sales drank all the coffee in the customer waiting room. More

Very pleasant I was greeted immediately and was explained in detail what to expect and about how long of a wait it would be. I waited in their lobby and enjoyed co I was greeted immediately and was explained in detail what to expect and about how long of a wait it would be. I waited in their lobby and enjoyed coffee and a banana for breakfast. Kristi came and got me as soon as my vehicle was ready and walked me to my vehicle. She was very professional. Very pleasant experience. More

Kristi black is awesome Kristi black took over because someone took the day off. She was great doing a million things at once. She deserves any recognition possible for her e Kristi black took over because someone took the day off. She was great doing a million things at once. She deserves any recognition possible for her extremely amazing work ethic and professionalism. More

Maintenance Service Appointment We recently re-located to Cape Canaveral from Lakeland. We thought we had seen the best there... not so. This visit to Smith was a follow-up from ma We recently re-located to Cape Canaveral from Lakeland. We thought we had seen the best there... not so. This visit to Smith was a follow-up from maintenance that was done at Lakeland. The customer service provided by Kristie and the technician was absolutely great!! She was swamped by in-coming customers (some seemed short tempered); but she never waivered. She never lost her composure and never lost sight of true customer focused support. I look forward to Smith Kia performing all my future vehicle maintenance needs. More

Leslie is fantastic!! I have been fortunate enough to have been waited on by Leslie in the service department each time I have been to this dealership for service. She goe I have been fortunate enough to have been waited on by Leslie in the service department each time I have been to this dealership for service. She goes above and beyond!! She is fantastic!! More

Friendly and helpful with my questions. Answered my questions on warranties and investigated the question I had. Also installed my insurance drives use plug into car. I appreciate all they d Answered my questions on warranties and investigated the question I had. Also installed my insurance drives use plug into car. I appreciate all they did for me. More

Great experience! Leslie in service was great and very informative, the car was fixed the next day and it was a great experience for our first time there Leslie in service was great and very informative, the car was fixed the next day and it was a great experience for our first time there More

I like this Kia Center Excellent service! Friendly staff... I drive all the way from Melbourne to bring my car here. They even offered (and took me) to drive me to w Excellent service! Friendly staff... I drive all the way from Melbourne to bring my car here. They even offered (and took me) to drive me to work while I was waiting on my cars alignment! More

Great experience! Always a friendly environment. Kristie Black in the service department was super friendly and knowledgeable. The waiting area was very accommodating. Always a friendly environment. Kristie Black in the service department was super friendly and knowledgeable. The waiting area was very accommodating. I love the fact that I got a complimentary car wash. More

Saturday oil change Excellent service! Friendly staff... they even washed my car on a Saturday morning saving me the time and energy ...best of all...,it was free with th Excellent service! Friendly staff... they even washed my car on a Saturday morning saving me the time and energy ...best of all...,it was free with the oil change! More