Back

Jackson Kia - Service Center

Cocoa, FL

4.7
363 Reviews

363 Reviews of Jackson Kia - Service Center

Sort by
November 12, 2022

What excellent customer service. The service advisors listen carefully to the customers and are very competent diagnosing problems. The service technician team is outstanding. More

by R.KOSAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maia Cartechine
November 11, 2022

My recent visit was not good. Went for an oil change. It took over two hours. Not all service was completed as requested. Pretty disappointing. More

by SUNMAN12396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Skinner
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Thomas always takes really good care of my Telluride when I bring it in for service. He always works on any concerns I have and double checks the system for recalls. He’s extremely kind and always makes me f More

by VAARRIAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

I went in for an oil change by making an appointment at 10am, I left the premises at 12:30.. took me too long on a work day More

by UMAIRZOUMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maia Cartechine
November 10, 2022

My experience was very positive. Service people were very helpful and professional. They treated me likevroyalty More

by CECESLOANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
November 10, 2022

I brought my 2020 sportage to Jackson Kia for a recall and was given outstanding service. Thank you More

by Susie67m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maia
November 06, 2022

Service people were awesome and friendly. Could not ask for more. Very happy with the service More

by pompom126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

It has always been a pleasure to deal with Thomas in your service department, he is very knowledgeable about KIA autos. More

by BGDRZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

All staff are friendly. The dealership is clean and inviting. Every step of the repair process was met with clear communication and great service. More

by MARLEE.EISELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maia
November 03, 2022

Tom has assisted me at least twice and he is very professional and very pleasant. I have taken my car to Kia since 2016 when I bought and it has always been a very nice experience and service that More

by mitza2220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.