Jackson Kia - Service Center

It has always been a pleasure to deal with Thomas in your service department, he is very knowledgeable about KIA autos. service department, he is very knowledgeable about KIA autos. More

All staff are friendly. The dealership is clean and inviting. Every step of the repair process was met with clear communication and great service. The dealership is clean and inviting. Every step of the repair process was met with clear communication and great service. More

Tom has assisted me at least twice and he is very professional and very pleasant. I have taken my car to Kia since 2016 when I bought and it has always been a very nice experience and service that professional and very pleasant. I have taken my car to Kia since 2016 when I bought and it has always been a very nice experience and service that i can afford. More

Accurate friendly service with nice staff and clean waiting area with drinks and refreshments for us waiting area with drinks and refreshments for us More

The employees in the service center were Kind and prompt, They answered our questions and provided us a rental car for one day. They did an excellent job on the repair. We are so glad we are leading a kia They answered our questions and provided us a rental car for one day. They did an excellent job on the repair. We are so glad we are leading a kia! More

I think it is ridiculous that this new dealership charges a "convenience fee" for using a credit card to pay for service. Not only that, they do not inform the customer of the fee prior to payment. Also, a "convenience fee" for using a credit card to pay for service. Not only that, they do not inform the customer of the fee prior to payment. Also, my receipt stated that a complete vehicle multi-point inspection had been done, which clearly wasn't performed. The very next day I took my car to Walmart for an oil change. They found a failing battery and completely destroyed rear windshield wiper, which I replaced. More

So far ya’ll haven’t disappointed me! Thomas ordered my parts and y’all fixed my car last weekend Thomas ordered my parts and y’all fixed my car last weekend More

It was a pleasure doing business with the service department. David skinner was my service advisor and took care of everything smoothly. department. David skinner was my service advisor and took care of everything smoothly. More

Super easy to schedule appt online for service. Maia was wonderful with outreaching with updates and if needed assistance. She even assisted with order of replacement key fob and touch up paint p Maia was wonderful with outreaching with updates and if needed assistance. She even assisted with order of replacement key fob and touch up paint pens for our vehicles! Vehicle was ready as promised and key left at information desk, since we had to pick up our Niro after 5:30 pm when service dept was closed. Thanks so much!! More