Jackson Kia - Service Center

new kia soul This is my 5th kia. I like the looks of the soul. My wife also drives a Soul. You can say we are a KIA Soul family.. This is my 5th kia. I like the looks of the soul. My wife also drives a Soul. You can say we are a KIA Soul family.. More

Wonderful visit at the service center. My check engine light came on. The service dept got me in right away. They were quick to diagnose the problem and get it fixed. I was pleased. My check engine light came on. The service dept got me in right away. They were quick to diagnose the problem and get it fixed. I was pleased. More

Great Service Experience It was Saturday morning and I realized I needed to get my car serviced (Oil Change & Tire Rotation) before my Son went back to school after spring bre It was Saturday morning and I realized I needed to get my car serviced (Oil Change & Tire Rotation) before my Son went back to school after spring break. Scheduled an appointment online for 10am and in a little while received an email confirming my appointment. Brought car in at scheduled time and was back out the door about 1 1/2 hours later. May have been a little sooner, but I had walked over to Walmart to pick up a few things. Service was complete, car washed and ready to go. Timing worked out great and Kristi was very helpful. More

Service contract standard Oil Change I brought my Kia Forte in for its standard contract servicing. I was checked in by Kristi Black who was friendly, knowledgeable and thorough. She expl I brought my Kia Forte in for its standard contract servicing. I was checked in by Kristi Black who was friendly, knowledgeable and thorough. She explained about how long my service may take and detailed the amenities available to me as I wait, including a shuttle service to Merritt Square Mall which was a delight to hear about. The service was completed in just under an hour (the fastest I have experienced yet). Kristi notified me that my car was ready and reviewed each service performed. She then checked me out and walked me to my car, where I found that my Forte had been washed and dried, my favorite amenity that you offer. I chose to offer the highest marks available because this service day was top notch. From my first interactions with Kristi Black, until I drove off of the lot. I LOVE MY KIA FORTE! Thank you for taking great care of us, Smith Kia! Kindest regards, Jason Crase More

Oil change Brandon was attentive and listened to my concerns. He was not pushy but rather offered much appreciated advise. I liked his approach as well as the ge Brandon was attentive and listened to my concerns. He was not pushy but rather offered much appreciated advise. I liked his approach as well as the general atmosphere of Smith Kia. Thanks! More

Great Service A warm welcome smile goes a long way now days and seems to be missing these days. Kristie Black acknowledged my presents even though she was busy wit A warm welcome smile goes a long way now days and seems to be missing these days. Kristie Black acknowledged my presents even though she was busy with another customer. After writing up my ordered, explained the wait time and welcomed me to the guest room with coffee, tv, and free wifi More

Good Job Everything was done on my check up and they did a few other things to my car that really needed to be done and picking it up was a breeze and the serv Everything was done on my check up and they did a few other things to my car that really needed to be done and picking it up was a breeze and the service guy was really helpful and professional and nice!!! More

7500 Mile Service The Service Manager, Kristie Black , greeted me as I got out of the vehicle. She prepared the paperwork swiftly and efficiently, and I was on my way The Service Manager, Kristie Black , greeted me as I got out of the vehicle. She prepared the paperwork swiftly and efficiently, and I was on my way to breakfast (not provided) within 15-20 min. The Dealer called stating the car was ready within an hour. Returned to Dealer to pick up car. Paperwork was ready, Cashier was in place, and I was on my within a few minutes. Overall a pleasant experience. More

Blown engine My engine blew on March 2nd and I got the call today and today is March 15 they did my car very fast and quick. Everyone was very pleasant and really My engine blew on March 2nd and I got the call today and today is March 15 they did my car very fast and quick. Everyone was very pleasant and really understanding I really appreciate the service I got from everyone that was working the day it happened. I couldn’t ask for a better service I got from being from Nee York. I want to give a big thank you at to the Smith Kia Family and can’t wait to get my car back. I definitely would recommend people to your dealership. More

Great experience At the shop. I had an appointment. I only waited a few minutes while Kristin finished with her previous client. Kristin acknowledged me and when ready she was cour I had an appointment. I only waited a few minutes while Kristin finished with her previous client. Kristin acknowledged me and when ready she was courteous and very nice. We did the appropriate paperwork and she even found out about the service plan I had. I live closer to the Melbourne Kia but will be coming back here for all my service needs. More