357 Reviews of Jackson Kia - Service Center
Great customer service from the time I pulled in for my appointment. Tray was very courteous, and very knowledgeable. He also had an answer for all of my questions. appointment. Tray was very courteous, and very knowledgeable. He also had an answer for all of my questions. More
Rick was very good to me on my last visit to Cocoa Kia, he’s very helpful, courteous and professional. His personality is very right for the Cocoa Kia environment. he’s very helpful, courteous and professional. His personality is very right for the Cocoa Kia environment. More
Great customer service. Quick service and options explained very well. Suggestion made for return visit. Service person was knowledgeable and friendly. Satisfied with visit today explained very well. Suggestion made for return visit. Service person was knowledgeable and friendly. Satisfied with visit today More
Worst dealership I have ever dealt with. Talk about snake in the grass used car salesman. Agreed upon a price then raised it $1900 plus rip off dealer fees. DONT BUY HERE in the grass used car salesman. Agreed upon a price then raised it $1900 plus rip off dealer fees. DONT BUY HERE More
These guys were GREAT! I bought a used 2019 Kia Sorento from Hertz a few months ago. Wanted to get it checked out by Kia. Took it in... they did the complete check and repaired a brake light for me at no from Hertz a few months ago. Wanted to get it checked out by Kia. Took it in... they did the complete check and repaired a brake light for me at no charge. I am definitely planning to bring my car back to Cocoa Kia for all service. Thank you! More
MY 2018 Kia Optima needed a new battery and Thomas had me in and out very quickly. I had told him I needed to get to work after getting a jump from roadside assistance and he took care of everything. Great in and out very quickly. I had told him I needed to get to work after getting a jump from roadside assistance and he took care of everything. Great service and Thomas is especially wonderful. More
Odometer vs window sticker oil change I bought this car 3.5 weeks ago and the oil change sticker said the oil had just been changed. I went on a short trip and the next service light came I bought this car 3.5 weeks ago and the oil change sticker said the oil had just been changed. I went on a short trip and the next service light came on saying 800 mile to next service??????? I Calle the service department several times and no one picks up the phone so I left that question on Toms voicemail with a statement of a return call ASAP but 2 days later I receive a call from Jen wanting to schedule a service on my car???? WOW Some service (NOT). Then I call the general manager and what do you know the same voicemail that the service guy Tom had what a joke. In my opinion service after the sale is a NON factor. More
100,000 mile service Finally broke 100K on my Niro FE in 13 months since new. Leslie and Devin have always taken great care on my Niro's scheduled maintenance needs. It ha Finally broke 100K on my Niro FE in 13 months since new. Leslie and Devin have always taken great care on my Niro's scheduled maintenance needs. It hasn't needed anything else. Excellent service and a great team. I look forward to my monthly visits. Devin has been very patient about answering my tech questions about my first hybrid and Leslie has always been very clear on the work performed. No surprises. More
Great Service!!! Always great friendly service! They were quick and efficient when I was having my oil changed, they apologized they couldn't look up a part due to th Always great friendly service! They were quick and efficient when I was having my oil changed, they apologized they couldn't look up a part due to their computers being down. While we were waiting the Sales Manager and the salesman I'd bought my car from Freddy, stopped by to ask if we were doing OK. I will recommend everyone I know to their and I will purchase from them again. More
Tire repair and/ or possible replacement Very Fast, very efficient, very pleasant and always willing to help ! Short wait time with plenty of attention. Available coffee, water and snacks a Very Fast, very efficient, very pleasant and always willing to help ! Short wait time with plenty of attention. Available coffee, water and snacks as always. More