Jackson Kia - Service Center

Rick was so helpful and provided clear explanations of everything related to work, parts, labor, and time frames while I waited onsite for my vehicle recall updates and repair. Even after having a follow- everything related to work, parts, labor, and time frames while I waited onsite for my vehicle recall updates and repair. Even after having a follow-up concern about a separate issue, Rick was in touch promptly and very respectful and accommodating to ensure I got the help I needed. More

Delivered as promised! Injector & Throttle Body service makes my GDI engine run like new! Spacious waiting rooms (worked at private desk) and cleanest bathrooms I’ve ever seen. makes my GDI engine run like new! Spacious waiting rooms (worked at private desk) and cleanest bathrooms I’ve ever seen. More

Great service! The most important thing to note is that they honored by service appointment placing me ahead of the walk-ins. The boniface dealership did not and expected me to wait in a massive line behin they honored by service appointment placing me ahead of the walk-ins. The boniface dealership did not and expected me to wait in a massive line behind the walk-ins even though I had made an appointment days before. More

It was a great visit . Kevin did the paperwork for the recall on my 2020 Ka Soul and said it could take up to 2 hours. We sat in the waiting area and it was done in less than a hour . recall on my 2020 Ka Soul and said it could take up to 2 hours. We sat in the waiting area and it was done in less than a hour . More

My daughter took her KIA to Cocoa Kia and Shawn was so great. I decided to buy a Kia for my next car. When we had trouble with it I turned to Cocoa KIA and Shawn to help me. He worked with the insurance great. I decided to buy a Kia for my next car. When we had trouble with it I turned to Cocoa KIA and Shawn to help me. He worked with the insurance so I didn’t have to. Shawn is always smiling and greets me by name. I feel like family and not like some dealerships that only care about making a buck. Even though I didn’t buy my car at Cocoa (because they didn’t have what I wanted and I didn’t want to wait) they treated me like I did. Wonderful service and would recommend to anyone looking to buy or have their KIA fixed. More

Richard and all of the service department employees were amazing! I don’t live near Cocoa and had an unfortunate incident with my Sedona. The service department helped me right away and one of the guys ev amazing! I don’t live near Cocoa and had an unfortunate incident with my Sedona. The service department helped me right away and one of the guys even paid my tow driver (I’m sorry I didn’t get his name) because I didn’t have cash. If I lived near Cocoa Kia, I would definitely be a customer for life. More

The service manager has exceptional customer service skills. My oil change was done efficiently, and they always let me know what was happening with my vehicle skills. My oil change was done efficiently, and they always let me know what was happening with my vehicle More

It is clean and comfortable. Thomas was very pleasant. The service was finished in an hr , rather than the expected 1.5-2 hrs , as I was told initially! The service was finished in an hr , rather than the expected 1.5-2 hrs , as I was told initially! More

The professionalism and excellent customer service expertise is ALWAYS commendable! expertise is ALWAYS commendable! More

Purchased our Sorento S in March '21, a very good experience. Had 1st servicing done 8-10-21. All was done well and we were on our way in about 90 minutes. Also, car was washed and vacuumed and looke experience. Had 1st servicing done 8-10-21. All was done well and we were on our way in about 90 minutes. Also, car was washed and vacuumed and looked great. Highly recommend this dealer. More