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Jackson Kia - Service Center

Cocoa, FL

4.6
357 Reviews

357 Reviews of Jackson Kia - Service Center

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October 29, 2021

Shawn was very helpful this morning. I showed up early for an appt so I wouldn’t miss the shuttle and be late for work. He helped make sure I was taken care of quickly and I made it to work with time to s More

by Jen.masters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn - Service
Oct 29, 2021 -

Jackson Kia responded

Thank you for taking the time to share your experience, Jen! We're glad to hear Shawn was helpful in making sure you got to work on time and we'll be sure to let him know how much you appreciate his service. Thanks for trusting Cocoa Kia with your business - we hope to see you again next time!

October 25, 2021

The service department folks are knowledgeable and courteous. They made it quick and easy to get our 2013 Kia Soul back in top shape. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Brandon Langdon
Oct 26, 2021 -

Jackson Kia responded

We're so happy the Cocoa Kia team has provided great care to your Soul, Frank! Thank you for being our customer!

October 21, 2021

Thomas in the service department is the BEST! He gets the job done and quickly. Only will deal with him. Thank you Thomas for the great job you did. More

by KJJackson25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas in service
Oct 21, 2021 -

Jackson Kia responded

Thank you for considering Thomas the best! We appreciate your outstanding review! -Cocoa Kia

October 20, 2021

What an amazing dealership! Rick in service understood my safety concern with my Kia and immediately took it in for diagnostics and repair! I would recommend this dealer to everyone! Great service experience More

by PHILLIPPOWERSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in service
Oct 20, 2021 -

Jackson Kia responded

Thank you for your 5-stars! Rick and our team appreciate your review! See you next time at Cocoa Kia!

October 14, 2021

There service today very good and fast thank you and everybody was courteous coffee and a nice waiting room More

by bobjohnstn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Boyle
Oct 14, 2021 -

Jackson Kia responded

Thank you for taking the time to leave your review for Cocoa Kia! We're happy we could earn your five-star rating and look forward to seeing you again!

October 13, 2021

Service folks are phenomenal customer oriented people. I always enjoy my encounters with these top-notch employees! More

by BNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t find him
Oct 14, 2021 -

Jackson Kia responded

Thank you so much for the kind review! It's always a pleasure having you visit us here at Cocoa Kia and we look forward to seeing you next time!

October 11, 2021

I have bought 2 vehicles from this dealership. I have always used your service department. Staff have always been pleasant and eager to make your visit the best it could possibly be. I intend to continue More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Boyle
Oct 12, 2021 -

Jackson Kia responded

Thanks so much for your continued support, Barb! We're so happy to hear the Cocoa Kia team has helped you find a great vehicle on two occasions! We also appreciate being able to provide you with five-star care in our service center! We look forward to seeing you again soon!

October 08, 2021

AS soon as I drove in Rick came out to take care of me. Went for an oil change and was very happy to see that he also helped me with a problem I had with front bottom grill. Great service, as always, would More

by mcolon52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Musick
Oct 08, 2021 -

Jackson Kia responded

We are so glad to hear that Rick could take great care of you at Cocoa Kia! Thank you!

October 06, 2021

Excellent service, even without an appointment. Fixed open recalls, oil change, and replaced brake pads all while I waited. They even washed and vacuumed my Soul! More

by kit.ferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Boyle
Oct 07, 2021 -

Jackson Kia responded

Thank you for taking the time to review your recent visit with us! We appreciate you trusting the Cocoa Kia team with your Soul and hope we can be of service to you again in the future. Take care!

October 04, 2021

Excellent customer service! Kevin was very helpful in explaining what Recalls were going to be taken care of and contacted me as soon as my vehicle was ready. More

by SoulLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coughlin
Oct 04, 2021 -

Jackson Kia responded

This is so great to hear! Thank you for leaving the Cocoa Kia team your five-star review!

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