Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Kia
Cocoa, FL
548 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 548 reviews
January 01, 2019
Good experience Everything went well. They know how to work a good deal. I will purchase another car there and definitely recommend others to purchase a car there. Everything went well. They know how to work a good deal. I will purchase another car there and definitely recommend others to purchase a car there. More
by DAYNEDICKSONTR
Verified CustomerEmployees Worked With
Jordan Dill, Earnest Castillano
January 01, 2019
Quality & Affordable We received Quality Repair work at Affordable cost from Friendly Service People. Smith KIA also showed a desire to provide Quality Customer Service b We received Quality Repair work at Affordable cost from Friendly Service People. Smith KIA also showed a desire to provide Quality Customer Service by providing a well appointed Customer waiting Lounge and by Washing and Detailing our KIA after it was Repaired. More
by T_SHANNON3
Employees Worked With
FEARNB (15) / ALICIA JENKINS / 007, Leslie Smith
December 29, 2018
good service appointment Time for appointment was good, no delay in the intake of the car.service preformed in excellent time frame. Alisha very detailed in letting me know Time for appointment was good, no delay in the intake of the car.service preformed in excellent time frame. Alisha very detailed in letting me know what to expect and friendly. Nice environment More
by kcrolykia
Employees Worked With
Alisha
December 28, 2018
Doing better I felt they were trying to show progress in letting me know I was receiving what was actually need and not just trying to get me to do things that wer I felt they were trying to show progress in letting me know I was receiving what was actually need and not just trying to get me to do things that were not actually necessary. This is progress in our relationship. 😊 I mean this in a positive manner. More
by WACORD
Employees Worked With
Leslie Smith
December 28, 2018
Great Help With A New Car We have been your customer over the years and we knew we would be purchasing a great car. What was really nice having an honest salesperson like Mr. We have been your customer over the years and we knew we would be purchasing a great car. What was really nice having an honest salesperson like Mr. Ernie Colantino , gentleman, knowledgeable, that walked us through step by step in the understanding of our purchase. Mr. Colantino help us to get the car we really wanted and helped us to get through with the financing. He has a lot of patience and understands people needs.W More
by MBASHA4082
Employees Worked With
Ernie Colantino
December 28, 2018
Friendly and fast! I would recommend Merritt Island Kia to anyone. Great job! Will be back if I need sevice on my Kia. Thank you, Leslie!! Happy New Year! I would recommend Merritt Island Kia to anyone. Great job! Will be back if I need sevice on my Kia. Thank you, Leslie!! Happy New Year! More
by brenda.fredricks0605
Employees Worked With
Leslie Smith
December 28, 2018
Unscheduled Oil Change Went in for an unscheduled oil change. The staff was very friendly, helpful, and accommodating. They were able to get the vehicle right in and out in Went in for an unscheduled oil change. The staff was very friendly, helpful, and accommodating. They were able to get the vehicle right in and out in a couple of hours. Very professional staff. More
by gmdavis3708
Employees Worked With
Alecia , Leslie Smith
December 28, 2018
Great service I was very happy with my service. I had a dead battery and they told me to bring it in at 8:30 AM and they would fit me in. I was surprised that my ca I was very happy with my service. I had a dead battery and they told me to bring it in at 8:30 AM and they would fit me in. I was surprised that my car was ready by 10 AM. Everybody was friendly and I am very satisfied. More
by LISAREY79
Employees Worked With
Leslie Smith
December 26, 2018
Christmas Eve Service First time at dealer as I purchased a used KIA and needed a few things done. Leslie was my service agent and spent time with me and explained the proc First time at dealer as I purchased a used KIA and needed a few things done. Leslie was my service agent and spent time with me and explained the process, facilities for customers, and walked me out to my car when worked was completed to show that what I needed done was in fact completed. I forgetfully came back an hour after I left to see if they could take a quick look at a gas cap and Devin actually walked back out to the parking lot to determine if I needed a new one for Leslie to ring up. Very happy with Smith KIA service. More
by bobolewie
Employees Worked With
Mechanic Devin, Leslie Smith
December 25, 2018
It was okay I mean you could tell they weren’t happy working Christmas Eve, which is understandable. It was a little stressful knowing if anything was really wron I mean you could tell they weren’t happy working Christmas Eve, which is understandable. It was a little stressful knowing if anything was really wrong with my car I would have to make another appointment to get it fixed, but again it was Christmas Eve I get it, but why be open if you can’t fix the problem? This is my second time coming since purchase of vehicle so hopefully I don’t come again on a holiday lol More
by jtesta1990
Employees Worked With
I dont remember the woman’s name I’ll have to look
