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Jackson Kia
Cocoa, FL
548 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 548 reviews
January 18, 2019
Semi friendly, knowledgeable, and efficient Took a while to be get checked in. The service guy did not seem to know a lot about what I was talking about. Service lady wasn’t that friendly Took a while to be get checked in. The service guy did not seem to know a lot about what I was talking about. Service lady wasn’t that friendly More
by FSU.RULES
Verified CustomerEmployees Worked With
Leslie Smith
January 16, 2019
Very helpful They make you feel at home and keep you informed the whole time. Would not go any where else for service! Thank you for everything They make you feel at home and keep you informed the whole time. Would not go any where else for service! Thank you for everything More
by ZDUB3021
Employees Worked With
Robert Brunning, Leslie Smith
January 16, 2019
Our new Optima We purchased a new 2017 Optima at Smith. The car was exactly what we were looking for. Blair was very professional and low key. Would highly recommend We purchased a new 2017 Optima at Smith. The car was exactly what we were looking for. Blair was very professional and low key. Would highly recommend this dealership. More
by mstar24544
Employees Worked With
Blair,Jordan Dill
January 14, 2019
I got more than I expected, and it took very little time. My salesman, Luis Hernandez was knowledgeable, courteous and professional, and he understood what I wanted. He was also patient, and answered my many My salesman, Luis Hernandez was knowledgeable, courteous and professional, and he understood what I wanted. He was also patient, and answered my many questions. Seth Benowitz, the Finance Manager, printed all the paperwork very quickly, and was very helpful in explaining how the lease worked. More
by lauramul1707
Employees Worked With
Luis Hernandez and Seth Benowitz.
January 14, 2019
Worst service ever -- nothing done, rude staff Rude staff. Did nothing except changing the oil while so many other services were needed. Liars! It was mentioned in my profile that the cabin filter Rude staff. Did nothing except changing the oil while so many other services were needed. Liars! It was mentioned in my profile that the cabin filter needs to get replaced next time. They didn't do it and said they had no time while it was 12:20 when I got my car ready. They printed a paper claiming everything is in good condition while from last service I know 3 items need to be addressed, replaced, or fixed such as cabin filter. And again, she was absolutely rude. Acting like I am lying. Arguing with me over nothing. More
by PTAEB2014
Employees Worked With
Leslie Smith
January 14, 2019
Awesome Experience Ernie Colantino, the salesman, was awesome! He answered my million questions without an attitude. Very kind...which keot me interested. Very patient!! Ernie Colantino, the salesman, was awesome! He answered my million questions without an attitude. Very kind...which keot me interested. Very patient!!!! The finance guy was very warm and friendly and clear. Liked that, too!! More
by maryannegay
Employees Worked With
Ernie Colantino, Jordan in Financing
January 11, 2019
1st Oil change, multi-point inspection and tire rotation Everything expected was done accordingy. The only problem I experienced was that the volume on the TV in the waiting room was fixed at a low volume. O Everything expected was done accordingy. The only problem I experienced was that the volume on the TV in the waiting room was fixed at a low volume. Otherwise, overall I was totally satisfied with the experience at Smith KIA. More
by mrot818
Employees Worked With
Leslie Smith
January 11, 2019
Great experience at Smith Kia.Everone so nice and caring.Especially my sales person Zack.He was caring and friendly and hard worker.I would recommend him t experience at Smith Kia.Everone so nice and caring.Especially my sales person Zack.He was caring and friendly and hard worker.I would recommend him to anyone who is looking for a vehicle Thank you Zack.. More
by jfisher610
Employees Worked With
Zach Wintermote
January 11, 2019
Great experience.. Fast service,good coffee, and a car wash too. I was very happy with the service that I recived on my first oil change and tire rotation. Fast service,good coffee, and a car wash too. I was very happy with the service that I recived on my first oil change and tire rotation. More
by Roadie
Employees Worked With
Leslie Smith
January 10, 2019
Great & friendly Service Very courteous & prompt service. Good people!Really appreciated everyone’s attitude from service writer to mechanic. Would definitely bring my car her Very courteous & prompt service. Good people!Really appreciated everyone’s attitude from service writer to mechanic. Would definitely bring my car here again for service of any kind. More
by HOSEDRAGGER11
Employees Worked With
Leslie Smith
