Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Kia
Cocoa, FL
540 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 540 reviews
March 11, 2019
Warranty Experience with Smith Kia Service was for recall items. A loaner car was provided. The service advisor was very friendly and polite. My only concern was that when I left the de Service was for recall items. A loaner car was provided. The service advisor was very friendly and polite. My only concern was that when I left the dealership my low tire pressure warning lite came on. Had that not happened I would have given a 5 star rating. More
by GFORESTER
Verified CustomerEmployees Worked With
Kristi Black
March 11, 2019
Excellent The staff is very professional, timely and very friendly. I will return for routine service. Will buy my next car here! Good job! My second visit and The staff is very professional, timely and very friendly. I will return for routine service. Will buy my next car here! Good job! My second visit and still doing a good job! More
by hlight
Employees Worked With
Brandon Langdon
March 11, 2019
Honest and Fair I had a great experience with Smith Kia. Low pressure salesperson, nice finance team. Walked in and bought a car at a fair price. Way better buying ex I had a great experience with Smith Kia. Low pressure salesperson, nice finance team. Walked in and bought a car at a fair price. Way better buying experience than other Brevard Kia dealerships. Zach was delightful to work with. More
by JennyL
Employees Worked With
Zach Wintermote
March 11, 2019
Oil change Over all it took almost an hour and 45 minutes for oil change. Area is tiny, hoping the new facility will be bigger. Couldn’t fit my stroller plus oth Over all it took almost an hour and 45 minutes for oil change. Area is tiny, hoping the new facility will be bigger. Couldn’t fit my stroller plus other people waiting More
by jboggs2016
Employees Worked With
Leslie Smith
March 11, 2019
outstanding performance Great dealership, shopped around and Smith and their personnel were the best. Very courteous. very professional, very product knowledgeable. A pleasa Great dealership, shopped around and Smith and their personnel were the best. Very courteous. very professional, very product knowledgeable. A pleasant experience.Sales person Jeff Dumas was outstanding. I can sum it up by saying " outstanding " !! Bill More
by ltc05kosky01
Employees Worked With
Jeff Dumas
March 09, 2019
Bought a broken car; they fixed it I bought a car from them on Saturday, 3/2/19. On Sunday, I discovered that the regular headlights didn't work. Then on Tuesday, I discovered that the I bought a car from them on Saturday, 3/2/19. On Sunday, I discovered that the regular headlights didn't work. Then on Tuesday, I discovered that the heat didn't work (one of those rare, Florida winter days). I took the car back on Wednesday & they had it fixed in just a couple of hours. No problem! More
by AmyG03
Employees Worked With
I don't remember her name. Karrie? Kelsea? , Leslie Smith
March 09, 2019
Service Fast and friendly.. Matt in service was great. He got my car in even though I was late for the appointment. I will definitely go back to see him Fast and friendly.. Matt in service was great. He got my car in even though I was late for the appointment. I will definitely go back to see him More
by CYNTHIABARNEY26
Employees Worked With
Matt in service
March 08, 2019
Excellent The service was excellent! I had an appointment for Saturday and i waited less than an hour. Everyone was very nice and accommodating. I would reccome The service was excellent! I had an appointment for Saturday and i waited less than an hour. Everyone was very nice and accommodating. I would reccomend taking your car here to be seviced. More
by MADDIEPIEMARIE
Employees Worked With
Leslie Smith
March 07, 2019
Great experience The salesman was great. He answered all my questions and made me feel comfortable with my purchase. Excellent sales team. Before I left the showroom I The salesman was great. He answered all my questions and made me feel comfortable with my purchase. Excellent sales team. Before I left the showroom I was in love with the car. More
by chickasawpat
Employees Worked With
Colantino, Ernie
March 06, 2019
Radar realignment Radar was not working but mech. Was able to figure it out. Had accident with dented front bumper and radar was misaligned. Right front sensor was rep Radar was not working but mech. Was able to figure it out. Had accident with dented front bumper and radar was misaligned. Right front sensor was replaced but radar was not realigned so had to return and bumper was removed and radar realigned. Was not charged for removal and replacement of bumper as job was not finished properly first time. More
by paulfernald1
Employees Worked With
Leslie Smith
