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Jackson Kia
Cocoa, FL
540 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 540 reviews
April 05, 2019
No Pressure Car Buying It was a pleasure dealing with Zach yesterday. Actually, all of the staff I met were very professional and cordial. I recommend Smith Kia wholehearte It was a pleasure dealing with Zach yesterday. Actually, all of the staff I met were very professional and cordial. I recommend Smith Kia wholeheartedly. More
by t85ster
Employees Worked With
Zach Wintermote
April 02, 2019
Excellent I was informed on the morning of my appointment what was going to be done and given the opportunity to add any additional service. The service rep. wa I was informed on the morning of my appointment what was going to be done and given the opportunity to add any additional service. The service rep. was Kristi Black. She was very professional and explained everything that was going to be performed, She is definitely an asset to Smith Kia. More
by devilsbrother4
Verified CustomerEmployees Worked With
Kristi Black.....
April 02, 2019
Good Sale. Good service. I receive a call from Xayra as soon I filled an online application showing interest in a vehicle and promptly schedule an appointment. She was v I receive a call from Xayra as soon I filled an online application showing interest in a vehicle and promptly schedule an appointment. She was very cordial and make sure all was set for our visit. Also a sales man called Ed called me to confirm the date. As soon as I arrive with my family Daniel was there ready to help me and my wife and gave us a test drive on the vehicle Kia Soul and explained features of the car and answered all our questions. Daniel and his Sales supervisor work with us to get the best offer possible. They really work hard to get my business. Also the Manager who process the sale , tags and loan was diligent, very cordial and event got for us an even better rate at the end. I don't have their names unfortunately. But we are very grateful. More
by josue.daniel
Employees Worked With
Daniel Figueroa, Xayra Ojeda
April 01, 2019
Was reviewing and replacing a recall antenna. Very quick, friendly and well organized service by Kristie Black. She was very articulate and friendly and was very good at making certain all questi Very quick, friendly and well organized service by Kristie Black. She was very articulate and friendly and was very good at making certain all questions and concerns were answered. Very good employee. More
by LKULAGO
Employees Worked With
Kristi Black
March 30, 2019
A little disappointed this time I was disappointed this service experience. They only had one person checking in cars/customers & it took approximately 45 minutes to drop off my car I was disappointed this service experience. They only had one person checking in cars/customers & it took approximately 45 minutes to drop off my car for an oil change. I was also disappointed that I didn't get my courtesy car wash! I asked about it & was assured it would be washed & it was not. The service person who checked me in was very helpful but I think they need additional people checking cars in!! More
by WIWEEZERFL
Employees Worked With
Katie Black?
March 30, 2019
Like always the service was great. Had to have my a/c compressor replaced and had an extended warranty that the technician took care of for me and once again was very satisfied. Had to have my a/c compressor replaced and had an extended warranty that the technician took care of for me and once again was very satisfied. More
by A1AREALTY
Employees Worked With
Not sure of her name
March 29, 2019
Great Service When I arrived, Kristi was there to greet me. She was informative, made the experience comfortable and explained the various free services that Smith When I arrived, Kristi was there to greet me. She was informative, made the experience comfortable and explained the various free services that Smith Kia offers their customers to help with the wait time. I was only there for an oil change, but I didn't have to wait long. Jason was my service Technician. I was surprised to see a completed inspection sheet. I drive a long way from South Titusville and sometimes I had a long wait, but the attention to customer comfort at Smith Kia makes the long round trip worth it. Yes, there are other much closer places to go for my service, but for me, if the service is friendly, then making the long round trip drive is worth it. More
by RAVEN5970
Employees Worked With
Kristi Black, Jason Bellony
March 29, 2019
Oil change Had an appt to get my oil changed. Took them over 2 hours. I was supposed to get my tires rotated, but glad they didn't. I was already late. They Had an appt to get my oil changed. Took them over 2 hours. I was supposed to get my tires rotated, but glad they didn't. I was already late. They said because they got busy. Didn't I have the appt? More
by dawnella321
Employees Worked With
Leslie Smith
March 28, 2019
service experience much better than purchase. made appt for svc with helpful Matt , then met Kristi at appt & she was also helpful & courteous. also mechanic Dean knowledgeable & attentive, a go made appt for svc with helpful Matt , then met Kristi at appt & she was also helpful & courteous. also mechanic Dean knowledgeable & attentive, a good asset there. after a very disappointing & frustrating purchase routine, i was happy to find the service center better. wow, no hidden fees or extra charges!!!! I'll be back More
by pugubob
Employees Worked With
for service only : Matt, Dean, & Kristi
March 27, 2019
5 star staff My salesmen Brady went above and beyond to help me get the car that I’ve always wanted! I’d highly recommend this dealer to any and everyone!!! My salesmen Brady went above and beyond to help me get the car that I’ve always wanted! I’d highly recommend this dealer to any and everyone!!! More
by Gabby
Employees Worked With
Brady Watkins
