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Jackson Kia
Cocoa, FL
540 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 540 reviews
April 26, 2019
Great buying experience! I would like to start off by saying thanks to the sales agent, Ernie Colantino, for being very patient, informative, and attentive to all our used car I would like to start off by saying thanks to the sales agent, Ernie Colantino, for being very patient, informative, and attentive to all our used car needs. I was assisting my daughter in purchasing a good used car that would last her for awhile with no problems. Ernie found just the right car for my daughter's situation. All the staff was friendly and very customer service oriented. Again, thanks to the whole team and especially Ernie for going above and beyond to find the right fit in a used car. Very great customer service. I'll definitely come back in the future. More
by Bobby
Verified CustomerEmployees Worked With
Ernie Colantino, Miriah, and Gerry
April 26, 2019
You cared We enjoyed the personal assistance as we are in our 80's. Your people took extra time to help us. And was really friendly. The whole staff was. We enjoyed the personal assistance as we are in our 80's. Your people took extra time to help us. And was really friendly. The whole staff was. More
by ALYSE89
Employees Worked With
Brandon Langdon, Leslie Smith
April 26, 2019
my service experience I'm new to the area, and needed service on my 1017 KIA. I called the dealership and was told by a very nice service rep please come in ,we'll take car I'm new to the area, and needed service on my 1017 KIA. I called the dealership and was told by a very nice service rep please come in ,we'll take care of you right away. I was in and out in less then a hour. I'm very satisfied with my experience. More
by BGDRZZ
Employees Worked With
Mattew Leblanc
April 26, 2019
Awesome Service was exceptional. My catalytic converters problem was taken care of promptly. I was consistently updated on the progress of the repair. My car Service was exceptional. My catalytic converters problem was taken care of promptly. I was consistently updated on the progress of the repair. My car was also washed and dried before being returned to me. More
by GHETTOMOM1954
Employees Worked With
Brandon Langdon
April 26, 2019
Positive Matt Leblanc restored my faith in Smith Kia Service. From previous experience, I was really dreading to go. Matt was very helpful. Will be back. Matt Leblanc restored my faith in Smith Kia Service. From previous experience, I was really dreading to go. Matt was very helpful. Will be back. More
by BCAMPBELL2737
Employees Worked With
Matt Leblanc and mechanic. Not sure of his name.
April 25, 2019
Outstanding performance by all members of your staff Outstanding performance by all members of your staff. They all went above and beyond for me. Gave me a ride to get some breakfast, then keep me in Outstanding performance by all members of your staff. They all went above and beyond for me. Gave me a ride to get some breakfast, then keep me informed about my car. I was so happy to have my car's A/C fixed It is a 2014 and had problems with it for 2 summers, I should of just went to them the first time , lesson learned, I love my kia... Thanks so much More
by MELISSA.ASHTON73
Employees Worked With
Milton Richards
April 25, 2019
Recall fix Smiths kia offer great customer service and I would go nowhere else The service desk is very helpful and are alway able to find a slot to do the wo Smiths kia offer great customer service and I would go nowhere else The service desk is very helpful and are alway able to find a slot to do the work More
by petesewell123
Employees Worked With
Mathew Leblanc. Phillip grubka
April 24, 2019
great service went in for a recall and mentioned another issue I was having with the driver's side passenger door. Milton listened and had it checked out. Also kept went in for a recall and mentioned another issue I was having with the driver's side passenger door. Milton listened and had it checked out. Also kept me updated as to what was going on and how long it would take to fix. All under warranty. More
by MYSTYLIST
Employees Worked With
Milton, do not remember his last name
April 24, 2019
Great experience at Smith Kia Todd Cales, our consultant was so knowledgable and had all the answers to our questions. He took the time to help us and look at all our options. The Todd Cales, our consultant was so knowledgable and had all the answers to our questions. He took the time to help us and look at all our options. The sales manager Blake Byers came over and thanked us for our business, which was a nice touch to our experience and feeling welcome. Gerry P handled the finance part and was very informative in helping us make the right decision. Thank you all at Smith Kia for the purchase of my mom's new car. More
by JulieS
Employees Worked With
Todd Cales, Blake Byers, Gerry P
April 24, 2019
Excellent service. Milton was so professional and went out of his way to take care of me. The extended warranty was not approving the repairs. Milton was on t service. Milton was so professional and went out of his way to take care of me. The extended warranty was not approving the repairs. Milton was on the phone with them for hours advocating for me and finally the warranty agreed to approve it. Thank you Milton for saving me $600.00 in repairs! More
by hlight
Employees Worked With
Milton
