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Jackson Automotive
Macon, GA
422 Reviews
The team at Jackson Automotive Group Inc would like to welcome you to our dealership group, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new vehicles, or get a great deal on a reliable pre-owned model.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 422 reviews
Verified Customer
November 02, 2025
My car was towed to the dealer on Tuesday. I was told that it would be looked at on Wednesday or Thursday. My car didn't get looked at until the next week. I called to get an update, had to le I was told that it would be looked at on Wednesday or Thursday. My car didn't get looked at until the next week. I called to get an update, had to leave a message. I asked to be contacted at my work phone, which I left on the voicemail, not to receive text messages but that's how I received updates about my car. I requested twice through the automated service and Cort's voicemail that I DID NOT WANT TO BE CONTACTED VIA text. Once my car was ready I received a text message an hour before closing. Which means I had to wait until the next day to pick it up. The diagnosis was not explained clearly. I was not happy with the service. I should have been updated on the progress or lack thereof about my vehicle. I do not agree with the shop supplies increasing from 10 percent to 12 percent. If the service carries a warranty, I was not made aware. More
by RENESEAR
Employees Worked With
Cort Suddeth
November 02, 2025
Chad did a good job in contacting the aftermarket warranty to get the work order approved, the part took a little bit of time to come but satisfied with the service warranty to get the work order approved, the part took a little bit of time to come but satisfied with the service More
by Arvind Aggarwal
Employees Worked With
Chad pearson
November 02, 2025
Great experience working with the sales department at Mercedes Benz Macon. Mr. Alex Devalle and Mr. Terrence Fannin were fantastic in making the purchase process seamless and effortless. Would recommend Mercedes Benz Macon. Mr. Alex Devalle and Mr. Terrence Fannin were fantastic in making the purchase process seamless and effortless. Would recommend to anyone looking to purchase a vehicle. More
by hyunjischneibel
Employees Worked With
Alex Devalle, Terrence Fannin
November 01, 2025
I had the car towed to the dealership. The staff was friendly, professional, and communicative. They kept me in the know every step of the way The staff was friendly, professional, and communicative. They kept me in the know every step of the way More
by brianna.carey
Employees Worked With
Jamie Meeks
