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Jackson Automotive

Macon, GA

Overview
Reviews
4.8
425 Reviews
The team at Jackson Automotive Group Inc would like to welcome you to our dealership group, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new vehicles, or get a great deal on a reliable pre-owned model.
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4775 Riverside Drive

Macon, GA

31210

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Showing 425 reviews

November 15, 2025

The experience was great. The only thing was a loaner car was not available until the part was delivered to complete repairs. More

by BALD1701
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 17, 2025 -

Jackson Automotive responded

Thank you for the review and feedback. We appreciate your business and hope you won't hesitate to reach out if we can be of service again in the future! - Subaru of Macon

November 15, 2025

Above and beyond! Courteous. Professional Efficient Easy to deal with. Customer service reps went above to help resolve a situation More

by dsdorward
Recommend Dealer
Yes
Employees Worked With
Cort
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Nov 17, 2025 -

Jackson Automotive responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Subaru of Macon. Safe travels!

November 15, 2025

Cort informs me of what is needed on service and repairs. Thanks for the hospitality More

by CORDELIAOPOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cort
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Nov 17, 2025 -

Jackson Automotive responded

Thank you for the kind review, Cordelia! Cort & the team look forward to seeing you next time here at Subaru of Macon!

November 15, 2025

Good, quick service. They had a loaner car ready to go. They let me know what was happening through the process More

by SCARLETLEIGH77
Recommend Dealer
Yes
Employees Worked With
Jamie
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Nov 17, 2025 -

Jackson Automotive responded

Thank you for sharing your feedback! We’re pleased you received prompt and informative service and that a loaner car was available for you. We look forward to serving you again at Subaru of Macon! Safe travels until then!

November 15, 2025

Very efficient and professional, always friendly service when we need it. Very nice facilities to wait in. More

by LAUGIER1755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
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Nov 17, 2025 -

Jackson Automotive responded

We appreciate your feedback! It's wonderful to hear that our team provided friendly and efficient service. We hope to see you again at Subaru of Macon!

November 15, 2025

Ashton provided excellent service. Incredibly knowledgeable about the fleet of vehicles as well as the purchasing process. FIN manager from Mercedes office was great! More

by SEELYMAC
Recommend Dealer
Yes
Employees Worked With
Ashton Chambers
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Nov 17, 2025 -

Jackson Automotive responded

We're glad Ashton and our finance team ensured you were in good hands at Subaru of Macon! Thank you for choosing us and for sharing your experience!

November 14, 2025

My car was completed in the time frame Cort gave me and the car wash was great too! More

by QUEST1491
Recommend Dealer
Yes
Employees Worked With
I worked with Cort! He did great!
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Nov 17, 2025 -

Jackson Automotive responded

We really appreciate you taking the time to leave Subaru of Macon this awesome review, thank you!

November 14, 2025

Matt Kennedy is always the most courteous and helpful of any dealership we have ever dealt with. The entire staff is friendly and goes out of their way to serve their customers. More

by SGODBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
Report | Print
Nov 17, 2025 -

Jackson Automotive responded

Thank you for highlighting Matt's professionalism and our team's dedication! We truly appreciate your feedback and look forward to serving you again at Subaru of Macon.

November 14, 2025

He did a great job fitting us in and getting the car repaired quickly. The courtesy ride and car wash were very nice. Cort did a great job. More

by HUCKABEEJACK
Recommend Dealer
Yes
Employees Worked With
Court
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Nov 17, 2025 -

Jackson Automotive responded

Thank you for sharing your feedback about Cort and our team, we're glad we could assist you swiftly and conveniently here at Subaru of Macon! We hope to welcome you back again down the road!

November 14, 2025

Subaru of Macon is excellent in every category of customer service. Matt Kennedy always welcomes me with a friendly smile. He listens to what I need and answers any questions I have about my Forester More

by CHRISTYCOOPERMCALLISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
Report | Print
Nov 17, 2025 -

Jackson Automotive responded

Thank you for sharing your thoughtful feedback about our team, Christy! It's fantastic to hear that Matt and the crew make you feel well taken care of. We wish you safe travels and look forward to welcoming you back to Subaru of Macon next time!

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