Jackson Acura - Service Center

Jackson Acura responded

Thank you for your review and for bringing this matter to our attention. We’re glad to hear you found our service satisfactory overall, but we sincerely apologize for not providing a clear explanation regarding the water issue in your trunk area. Your feedback is valuable, and we are committed to resolving any concerns our customers may have. If you have any further questions or if there’s anything we can do to assist you more, please feel free to reach out. We appreciate your trust in us and hope for the opportunity to serve you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful feedback! We're thrilled to hear that you trust us with your TL and appreciate our personalized service. Our team takes pride in fostering a friendly and welcoming environment, and it's great to know that our communication has met your expectations. If there is anything else you need, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our service efficient and reasonably priced. Your recommendation truly means a lot to us, as we strive to provide a pleasant experience for all our customers. If you need anything else, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful feedback! We're thrilled to hear that Yvonne and Cam provided you with exceptional service during your visit. Timely and fairly priced work is what we strive for, and it's great to know we met your expectations. Your appreciation for our team means a lot to us, and we're here to assist you with any future service needs. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that Yvonne and Dickie provided exceptional service and that your vehicle is running smoothly again. Our team strives to provide efficient service, even when waiting on specific parts, and it's great to know that the process went smoothly once everything was in place. We're also glad you found the showroom and waiting lounge comfortable. If you have any questions or need anything else, please don't hesitate to reach out. We truly appreciate your trust in our service department and look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for sharing your experience with us! We're delighted to hear that our team, especially Yvonne, provided you with outstanding support. Ensuring all of our customers' needs are met is always a top priority, and we appreciate your kind words. We look forward to assisting you with your next service appointment! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for your feedback! We're thrilled that we were able to accommodate your service on short notice and provide the quick, efficient experience you deserve. It's always a pleasure to have you visit us when you're in town, and we truly appreciate your loyalty. At Jackson Acura, we take pride in offering top-notch service, and we're glad we could meet your expectations. We look forward to assisting you again in the future and ensuring every visit is as seamless as this one. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience! We're glad to hear that you find our service top-notch and that our dealership provides a comfortable environment where you can get some work done while waiting. We always strive to make every visit as convenient and efficient as possible. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for sharing your positive experience! We're thrilled to hear that you were impressed with the oil change and wheel alignment, and that Nick provided such exceptional service. Our team takes pride in delivering knowledgeable, thorough, and efficient service while ensuring the quality of work is never compromised. We're grateful for your trust in us and are happy to hear your visit was stress-free. We look forward to welcoming you back for future maintenance needs and continuing to provide excellent care for your vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your kind feedback! We're glad to hear that you enjoyed the cleanliness of the dealership and the comfort of our waiting area, including the snacks and beverages. Our team takes pride in maintaining a welcoming environment, and we're pleased that our knowledgeable and courteous service staff met your expectations. We always strive to provide a seamless experience for our customers and look forward to serving you again in the future! Warm Regards, Jackson Acura Team