Jackson Acura - Service Center

Outstanding service department Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a ser Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a service advisor (Cody Johnson), were terrific customer service items. Intake by that service advisor with an indepth review of what was going to be performed, along with a review based on mileage of what I also ought to consider. Waiting area top notch and the advisor kept me well informed and updated. Work was completed within the time frame and the car was washed and cleaned when it was ready. Check out, again with the advisor, was a piece of cake and the advisor went over every item, cost and purpose, and applied coupons I had given him. A great place to take your Acura!! More

Great Service - As usual We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loane We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loaner vehicles when necessary, and they go out of their way to make sure everything is perfect when we leave. More

The BEST service department! I only allow my car to be serviced by Jackson Acura. I have complete trust in their service department. I always receive prompt and courteous service I only allow my car to be serviced by Jackson Acura. I have complete trust in their service department. I always receive prompt and courteous service. I'm kept up-to-date on the status of the service being performed. Cody is a joy to work with and I have complete confidence knowing that my car will be well serviced. More

Good service Cody was great..... accommodated my request of getting the car serviced and washed as soon as possible to minimize my wait time. The car runs well and Cody was great..... accommodated my request of getting the car serviced and washed as soon as possible to minimize my wait time. The car runs well and looked clean after the service. Thanks! Ruchi More

Prepaid Maintenance Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jacks Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jackson Acura and Cody to friends and family. More

Sixty Thousand mile Maintenance I had an excellent service call with Brittany she was an excellent service advisor. My quotes were correct my service was done in a reasonable amount I had an excellent service call with Brittany she was an excellent service advisor. My quotes were correct my service was done in a reasonable amount of time everyone was kind and friendly thank you Acura for good service. More

I love Jackson Acura! My service advisor, Brittiany, is such a joy to work with. I know nothing about my car and the services I needed but she explained everything very wel My service advisor, Brittiany, is such a joy to work with. I know nothing about my car and the services I needed but she explained everything very well, even so I could understand. I got four new tires and a tire rotation and I feel like Jackson Acura gave me the best deal! I would definitely recommend this dealership, even if you don't drive an Acura! More

Basic Oil Change, Superb Service Having worked in the auto service industry for many years I’m always judgmental of companies especially automotive industry service and sales, and I m Having worked in the auto service industry for many years I’m always judgmental of companies especially automotive industry service and sales, and I must say Brittiany was very humble and not to pushy with up selling, her and Jackson Acura will get my business from now on. Well done... More

Great service experience at Jackson Acura! The service issue with my 2011 RDXwas diagnosed and taken care of ! Then there was an issue with a sensor I was provided a loaner and my Care was fi The service issue with my 2011 RDXwas diagnosed and taken care of ! Then there was an issue with a sensor I was provided a loaner and my Care was fixed completely More

Excellent Thanks for the prompt and courteous service. I have always been impressed with the people at Jackson Acura. Brittany is always helpful every time I ha Thanks for the prompt and courteous service. I have always been impressed with the people at Jackson Acura. Brittany is always helpful every time I have been in. More