5,005 Reviews of Jackson Acura - Service Center
Fast service at a reasonable price Jackson Acura gave me fast service and went over all of my options and prices with me. Ayesha was pleasant and patient while I asked lots of questions Jackson Acura gave me fast service and went over all of my options and prices with me. Ayesha was pleasant and patient while I asked lots of questions about my new MDX. I've been back twice and both times were consistently good. Highly recommended! More
Service at Jackson Acura is awalys a great experience. I have used Jackson Acura for servicing my Acura MDX for the past seven years. Anytime I have needed full day of service, I have received a courtesy I have used Jackson Acura for servicing my Acura MDX for the past seven years. Anytime I have needed full day of service, I have received a courtesy car. This past visit involved a timing belt with the oil change etc. Nick always calls if something more needs to be done and thoroughly explains what has been done. I feel so secure driving my car and know it has been taken care of with great care. More
Oil change check up In and out in an hour. Nice to be able to do this during lunch. Also like the included car wash. I like the loaners when service is longer than l In and out in an hour. Nice to be able to do this during lunch. Also like the included car wash. I like the loaners when service is longer than lunch. Thanks -ian More
Great Service , Quick and Easy Handled things in timely manner and explained the details of what service it needs and updates on it. Car washed and vacuumed. Looks like new car aga Handled things in timely manner and explained the details of what service it needs and updates on it. Car washed and vacuumed. Looks like new car again. More
Fantastic service advisor! Brittiany is great with empathizing with her customers, understanding the customer's concerns. She communicates each step of the service process. Sh Brittiany is great with empathizing with her customers, understanding the customer's concerns. She communicates each step of the service process. She is a keeper! More
Remote fob issue I was experiencing a problem with my remote fob as I was getting an error message that the fob battery strength was very low. Brittiany quickly came I was experiencing a problem with my remote fob as I was getting an error message that the fob battery strength was very low. Brittiany quickly came out to meet me and then sent my car to the back for diagnosis of the problem. Within 15-20 minutes, the car was returned with no more error message and was told that the 3-volt battery had been replaced with an Acura battery. There was no charge for this battery replacement and my car was even washed before returning it to me. Very attentive and courteous service people - especially Brittainy. More
Very Helpful My husband just bought me an MDX and I brought it in so it could be check and make sure there were no major issues. Brittany was very helpful and ans My husband just bought me an MDX and I brought it in so it could be check and make sure there were no major issues. Brittany was very helpful and answered all of my questions. Will definitely be back to have my new MDX serviced here. More
Acura RDX I was in and out quickly. Gave me a loaner to use during service. They were able to have needed part the next day and it was covered under warranty. I was in and out quickly. Gave me a loaner to use during service. They were able to have needed part the next day and it was covered under warranty. More
Great customer service I hate car problems. But if I have to have something looked at, I know I can go to Jackson Acura, get good service and have a comfortable place to wai I hate car problems. But if I have to have something looked at, I know I can go to Jackson Acura, get good service and have a comfortable place to wait. People are friendly and competent. I don’t ever feel like I’m being sold unnecessary service or parts. It's a good experience. More
Great service! This is a pleasant, convenient and friendly location! No unnecessary services were suggested, reasonable pricing and comfortable waiting area. Fresh c This is a pleasant, convenient and friendly location! No unnecessary services were suggested, reasonable pricing and comfortable waiting area. Fresh coffee and snacks as well! Thank you! More