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Jackson Acura - Service Center

Roswell, GA

4.7
4,859 Reviews

4,859 Reviews of Jackson Acura - Service Center

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April 10, 2018

Great service. Great personnel My girlfriends car broke down and required a service that was dealer only. Jackson acura gave me by far the lowest quote (which accurately represented More

by Zack99788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight, Brittiany Byas
Apr 10, 2018 -

Jackson Acura responded

Thank you, Zack, for leaving this 5-star review. It's great to hear we were able to take care of your girlfriend's car for a reasonable price!

April 03, 2018

Poor Service Experience The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then procee More

by marcdjohnson_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

Jackson Acura responded

Marc, on behalf of everyone here at Jackson Acura, I'd like to apologize for your less than satisfactory visit. After speaking to our service director, I was informed that we do charge a fee to check your A/C unit and to find out if there is a Freon leak --without payment, we cannot run that diagnosis. Again, we apologize for any miscommunication. If you'd like to come back and get that checked out, call 770-650-4050 to schedule an appointment.

April 01, 2018

Very clean and inviting waiting area I love coming to Jackson Acura!! They always make you feel like you're at home! Awesome experience! The service is professional and personal. They tre More

by pjlfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Connelly, Brittiany Byas, Ayesha Begum
Apr 02, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

March 21, 2018

Keep up the good work, Jackson Acura! Thanks to Brittiany Byas, I had a smooth experience servicing my Honda Odyssey. She secured a loaner car for me so I could continue my day as planned More

by Mariaress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Mar 22, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review. It's great to hear Brittiany took such great care of you while your Honda Odessey was being serviced!

March 19, 2018

Great service at Jackson Acura I took my car in for periodic service to Jackson Acura last week and was helped by Brittany. She handle everything seamlessly and kept me update on th More

by Mike1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Brittany
Mar 20, 2018 -

Jackson Acura responded

Thank you, Mike, for leaving this 5-star review for Brittiany!

March 17, 2018

Love the dealership and employees I bought my Acura from Jackson in 2016, and I have had nothing but pleasant experiences every time I make a visit. I get my car serviced there, and Br More

by mnadler05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany , Reggie Hammond
Mar 19, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review and being such a loyal customer!

March 16, 2018

Always a great service experience at Jackson Acura Jackson Acura has the best waiting facilities of any dealer I've ever dealt with, a great staff and quality work at a reasonable price. Rodney, the se More

by RICHARD.GLADNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Mar 19, 2018 -

Jackson Acura responded

Thank you, Richard, for leaving this 5-star review!

March 15, 2018

Outstanding! We are treated well from start to finish. Honesty & fairness, in partnership with a qualified Service Advisor is critical to our family. Nick Covino i More

by RLT841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
Mar 15, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

Mar 15, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

March 15, 2018

Very good experience getting new tires Very good job, and competitive prices. very happy with the service they provided. - Delivered good value on 4 new Continental Tires and 4 wheel tire a More

by rbutterwickod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 15, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

March 15, 2018

Great customer service I like the fact that someone greets you as soon as you arrive. The flow seems flawless and I enjoy the morning bagels and coffee. It’s a very comforta More

by RCRYSTALWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

Mar 15, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

Mar 15, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

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