Jackson Acura - Service Center

Excellent Brittany was awesome. Staff was very Friendly. Jackson honored my free service from another dealership. The waiting room is comfortable and well appoi Brittany was awesome. Staff was very Friendly. Jackson honored my free service from another dealership. The waiting room is comfortable and well appointed. Well Done More

Great Service!!!! Brittiany was awesome!!! I came in to get the tire pressure checked on my wife's MDX and she did a great job. She kept me informed the entire time. Brittiany was awesome!!! I came in to get the tire pressure checked on my wife's MDX and she did a great job. She kept me informed the entire time. The service experience was great. I'll definitely go back for servicing. More

Very nice and professional people They know what problem is and give quickly solution. No waiting for longtime. Still I have 2 things problems. First , the sound is came out from bac They know what problem is and give quickly solution. No waiting for longtime. Still I have 2 things problems. First , the sound is came out from back seat. Second I am not sure that I have transmission problem. More

Excellent service Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; when Nick told me they would not get my tire and rim fixed until the next day. He also knew I was on my way with the loaner car to pick up kids from day care. With that i gave him a 5 out of 5 More

Britney was an awesome and she took care of us from the begi I had excellent service and enjoyed every minute of it! Thank you so much Brittany and Jackson Acura for your great customer service and wonderful wor I had excellent service and enjoyed every minute of it! Thank you so much Brittany and Jackson Acura for your great customer service and wonderful work! More

Routine Maintenance For prepaid maintenance at a different dealer than where I leased the car, they are very professional and convenient. Easy scheduling process, good c For prepaid maintenance at a different dealer than where I leased the car, they are very professional and convenient. Easy scheduling process, good communication when I arrived, and a clean waiting area with good amenities. More

Outstanding service department Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a ser Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a service advisor (Cody Johnson), were terrific customer service items. Intake by that service advisor with an indepth review of what was going to be performed, along with a review based on mileage of what I also ought to consider. Waiting area top notch and the advisor kept me well informed and updated. Work was completed within the time frame and the car was washed and cleaned when it was ready. Check out, again with the advisor, was a piece of cake and the advisor went over every item, cost and purpose, and applied coupons I had given him. A great place to take your Acura!! More

Great Service - As usual We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loane We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loaner vehicles when necessary, and they go out of their way to make sure everything is perfect when we leave. More

Prepaid Maintenance Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jacks Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jackson Acura and Cody to friends and family. More

Great service experience at Jackson Acura! The service issue with my 2011 RDXwas diagnosed and taken care of ! Then there was an issue with a sensor I was provided a loaner and my Care was fi The service issue with my 2011 RDXwas diagnosed and taken care of ! Then there was an issue with a sensor I was provided a loaner and my Care was fixed completely More