Back

Jackson Acura - Service Center

Roswell, GA

4.7
4,859 Reviews

4,859 Reviews of Jackson Acura - Service Center

Sort by
April 24, 2018

A 1 service and brake fluid flush As far as I know, the service was needed and done correctly. I was, however, disappointed that the car was not vacuumed as this was part of the servi More

by sklipkowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Connelly
Apr 24, 2018 -

Jackson Acura responded

Thank you for leaving this honest review. I apologize for your inconvenience; our service department will surely vacuum your car next time!

Apr 24, 2018 -

sklipkowitz responded

The rating on Brandon is not accurate. I rated him a 5....not a one. Brandon is always a delight to work with and I trust him.

April 24, 2018

Excellent experience. Your staff understood my needs Your people really understood my need and took action quickly. The environment of the office is very friendly. The coffee is good. Just a minor issue More

by GYT13611927379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2018 -

Jackson Acura responded

Thank you for this positive review!

April 24, 2018

Great service and had a great experience at Jackson accura I would definitely recommend this to all and Brandon helped me and applied Costco discount when requeste More

by Raghav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Connelly
Apr 24, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brandon!

April 24, 2018

Work done correctly. Was able to get into loaner car quickly and on my way in the morning. Work done correctly and on time. Other options for maintenance presented but no More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Connelly
Apr 24, 2018 -

Jackson Acura responded

Thank you, David, for leaving this 5-star review for our service department!

April 24, 2018

Work done correctly So happy with the job these guys did on my MDX. I will refer friends and family to visit Jackson Acura in the future. See u guys soon. More

by sderiko2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Connelly
Apr 24, 2018 -

Jackson Acura responded

Thank you for this 5-star review! See you soon!

April 23, 2018

Usual great service! The Jackson Acura Service Department Associates are always prompt, courteous and friendly. The automotive service is outstanding. I've been a service More

by Jackson Acura Customer Since Day One
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Connelly
Apr 23, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review and thank you for being a lifelong customer!

April 23, 2018

Airbag recall appt Quick and courteous service from Brittney. I was in out and in less than two hours for air bag recall and front brake replacement. Nice waiting area w More

by russell.d.mcmillan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Apr 23, 2018 -

Jackson Acura responded

Thank you, Russell, for leaving this 5-star review for Brittiany!

April 23, 2018

Great experience every time! I come in to Jackson Acura to have my car serviced and work with Brandon. He always takes great care of me. Very courteous and his customer service i More

by Yana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Connelly
Apr 23, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brandon!

April 23, 2018

Pre-trip service I drive out of my way for service at Jackson Acure. My experiences, since purchasing my wife's MDX there have been excellent. I trust my service adv More

by ROBERT.DANFORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review. We appreciate your dedication and loyalty to Jackson Acura!

April 23, 2018

Excellent service The service was completed in a timely manner. All my questions were addressed. I called after dropping of the car because I remembered another proble More

by Lisa B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Jackson Acura responded

Thank you, Lisa, for leaving this 5-star review for Cody!

...
479
...