Jackson Acura - Service Center

Jackson Acura responded

Thank you for sharing your feedback! We're pleased to hear that you had a positive service experience with us. Providing timely and transparent service is our priority, and we're glad you found it easy to schedule an appointment. Additionally, we're delighted that our shuttle service met your expectations with fast and courteous service. At Jackson Acura, we're dedicated to delivering exceptional service to every customer, and we're truly grateful that our efforts made a difference for you. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We appreciate your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your kind words! We're delighted to hear that you've had positive experiences with our customer service and amenities during your visits. Providing a welcoming and friendly atmosphere for our customers is a top priority for us, and we're glad to hear that you enjoyed it. At Jackson Acura, we strive to make every visit a pleasant, efficient one! If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're glad to hear that Nick consistently provided excellent service and that your visit was swift and efficient. Creating a comfortable environment for our customers while they wait is important to us, and we're pleased you found our waiting area enjoyable. If there's anything else we can do to improve your experience or if you have any additional feedback, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you received quick service and that our service representative provided excellent assistance. Maintaining a clean and tidy service area is a top priority for us, so we're pleased to hear that it met your expectations. Your feedback about coffee options is duly noted, and we'll certainly explore ways to enhance our beverage offerings in the future. If there's anything else we can do to improve your experience or if you need anything else, please feel free to let us know. We appreciate your support and look forward to serving you again soon! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're pleased to hear that your visit went according to schedule and that your service representative was exceptionally helpful and attentive to your needs. At Jackson Acura, we prioritize providing efficient and reliable service while ensuring our customers feel supported every step of the way. If there's anything further we can assist you with, please don't hesitate to reach out. We're committed to exceeding your expectations and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience with our shuttle service. At Jackson Acura, we're dedicated to providing exceptional service and ensuring that our customers have a hassle-free experience each time they visit. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback. We sincerely apologize for the longer than expected wait time for your oil change. We understand how valuable your time is, and we are committed to providing the best service possible with each and every visit. We appreciate your understanding and are glad to hear there were no other issues with your service. At Jackson Acura, we strive to earn your business every time you visit us, and we don't want our customers to feel otherwise. Your comments are important to us and help us improve. We'll work hard to ensure your next visit is quicker and more efficient. If there's anything else we can assist you with, please let us know. We look forward to serving you again and providing a better experience in the future. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that Yvonne has consistently provided you with excellent service throughout your time as an Acura owner. Her positive attitude and dedication to making your visits enjoyable are truly appreciated. We're thrilled that you love your ILX and that you feel confident knowing it's in good hands when it needs maintenance. Your trust and satisfaction truly mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you and keep your ILX in top condition! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you received very good service during your recent visit with Yvonne Russell. Providing professional and friendly service is at the core of what we do at Jackson Acura, and we're thrilled that we could meet your expectations. Your satisfaction is our priority, and we appreciate your kind words of encouragement. We'll certainly keep up the great work! If you ever need anything else or have any questions, please feel free to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Nick provided you with excellent service and was able to accommodate your needs before your trip. Ensuring our customers' vehicles are in top condition and ready for their adventures is always a top priority for us. We're glad we could address the issue promptly and get you back on the road with confidence. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Safe travels, and we look forward to serving you again! Warm Regards, Jackson Acura Team