Back

Jackson Acura - Service Center

Roswell, GA

4.8
5,020 Reviews

5,020 Reviews of Jackson Acura - Service Center

Sort by
October 07, 2024

Pleasant experience. Didn’t take long. Cost was reasonable. I highly recommend this service department More

by Columbus4x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that you found our service efficient and reasonably priced. Your recommendation truly means a lot to us, as we strive to provide a pleasant experience for all our customers. If you need anything else, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

October 05, 2024

Great Service . .. Yvonne went above and beyond to assist me with my service needs and my upcoming service appointment. More

by rickyram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jackson Acura responded

Thank you so much for sharing your experience with us! We're delighted to hear that our team, especially Yvonne, provided you with outstanding support. Ensuring all of our customers' needs are met is always a top priority, and we appreciate your kind words. We look forward to assisting you with your next service appointment! Warm Regards, Jackson Acura Team

October 04, 2024

Great service! When I’m in town, I schedule my service with them. They got me in on short notice and had me out within no time. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Oct 14, 2024 -

Jackson Acura responded

Thank you so much for your feedback! We're thrilled that we were able to accommodate your service on short notice and provide the quick, efficient experience you deserve. It's always a pleasure to have you visit us when you're in town, and we truly appreciate your loyalty. At Jackson Acura, we take pride in offering top-notch service, and we're glad we could meet your expectations. We look forward to assisting you again in the future and ensuring every visit is as seamless as this one. Warm Regards, Jackson Acura Team

October 04, 2024

Great service, great place to visit. Intake my laptop and do some work while I wait More

by Audley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience! We're glad to hear that you find our service top-notch and that our dealership provides a comfortable environment where you can get some work done while waiting. We always strive to make every visit as convenient and efficient as possible. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

October 03, 2024

"I just wanted to take a moment to thank you for the excellent service I received during my recent visit. Your team was knowledgeable and thorough, and I appreciate the care you took with my vehicle!" More

by seancole34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jackson Acura responded

Thank you so much for sharing your positive experience! We're thrilled to hear that you were impressed with the oil change and wheel alignment, and that Nick provided such exceptional service. Our team takes pride in delivering knowledgeable, thorough, and efficient service while ensuring the quality of work is never compromised. We're grateful for your trust in us and are happy to hear your visit was stress-free. We look forward to welcoming you back for future maintenance needs and continuing to provide excellent care for your vehicle! Warm Regards, Jackson Acura Team

October 03, 2024

The dealership is kept neat & clean with snacks & beverages that make the stay comfortable. The service staff is knowledgeable and courteous. More

by Saurabh Bisht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jackson Acura responded

Thank you for your kind feedback! We're glad to hear that you enjoyed the cleanliness of the dealership and the comfort of our waiting area, including the snacks and beverages. Our team takes pride in maintaining a welcoming environment, and we're pleased that our knowledgeable and courteous service staff met your expectations. We always strive to provide a seamless experience for our customers and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

October 01, 2024

Reggie was awesome and made this the most seamless car buying experience, even considering I was on the fence about switching to electronic. The Jackson Acura team is hands down one of the best dealership More

by HENRY.RAMEY
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Jackson Acura responded

Thank you for your fantastic review! We're thrilled to hear that Reggie made your car buying experience so seamless, especially with your considerations about switching to an EV. Our team at Jackson Acura is dedicated to providing exceptional service so you can find your perfect fit, and it's wonderful to know that we met your expectations. We truly appreciate your kind words and are proud to be recognized as one of the best dealerships in the metro Atlanta area. If you need anything else or have questions in the future, please feel free to reach out. We look forward to assisting you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 30, 2024

Great experience and easy to deal with. Reggie was always interested in my needs and made purchasing this Acura great. More

by dmull22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Jackson Acura responded

Thank you for sharing your wonderful experience! We're delighted to hear that Reggie was attentive to your needs and made the purchasing process enjoyable. At Jackson Acura, we strive to create a welcoming environment where our customers feel valued and understood so they can find their perfect fit. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you need anything else or have questions in the future, please feel free to reach out. We appreciate your trust in us and look forward to serving you again. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

September 29, 2024

Cody was very helpful. Transaction was smooth and they got me in and out. Waiting area is always nive More

by brandonlongshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Jackson Acura responded

Thank you for your positive feedback! We’re thrilled to hear that Cody provided you with helpful service and that your transaction went smoothly. We strive to make every visit efficient and enjoyable, and it’s great to know you appreciated our waiting area as well. If you have any questions or need anything else, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

September 29, 2024

Did not have an appointment but did have a dead battery- was helped out quickly and it was all under warranty! More

by DARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're glad to hear that our team was able to assist you promptly with your dead battery. We understand that car issues can be stressful, and we're committed to making your experience as smooth as possible, even when unexpected challenges arise. If you need anything else or have further questions, don't hesitate to reach out. We truly appreciate your trust in us and look forward to serving you again! Warm Regards, Jackson Acura Team

...
23
...