Jackson Acura - Service Center

Jackson Acura responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you had a positive experience with both our sales and service teams. It means a lot to us that you would choose to buy from us again and recommend our dealership to friends. Providing excellent service and fostering lasting relationships with our customers is our top priority, and we’re grateful for your trust in us. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your thoughtful review! We're thrilled to hear that Nick’s professionalism and customer-focused approach made a positive impression during your visit. We’re committed to ensuring every experience at Jackson Acura is welcoming and centered on our customers' needs, and it’s fantastic to know Nick delivered that for you. We appreciate your kind words and look forward to serving you again in the future. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for your kind words and for being a loyal customer since 2011! We’re honored that you’ve entrusted us with your vehicle’s care for so many years. Providing knowledgeable guidance and clear recommendations, so you feel confident in every service decision, is something our team takes seriously. It's truly rewarding to hear that you've consistently received the attention and quality care that matter to you. Please don’t hesitate to reach out whenever you need, as we're always here to support you. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience! We're glad to hear that Yvonne was able to make your wait more comfortable and that you're pleased with the overall service. We understand that wait times can be a challenge, and we truly appreciate your patience. If there's anything else we can do for you or if you have any feedback on how we can improve, please don't hesitate to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our team. At Jackson Acura, we take great pride in offering courteous and respectful service while ensuring that all repairs are completed with the highest level of care and precision. If you need anything further, please don’t hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that Chege provided you with world-class customer service, even for a routine oil change. It's truly our goal to make every interaction a positive and memorable experience, no matter the service. We will be sure to pass along your appreciation to Chege. Thank you for choosing Jackson Acura, and we look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for your kind words! We are so glad to hear that Yvonne continues to provide you with excellent customer care and service. She truly is a gem, and we are proud to have her on our team. We greatly appreciate your continued trust in Jackson Acura, and we look forward to seeing you again for any future service needs! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your feedback! We're glad to hear that Nick provided thorough and honest service, and that he took the time to explain the process and engage with you. We believe in creating a transparent and personalized experience for each customer, and it's great to know that this was reflected in your visit. If there’s anything else we can assist with, feel free to reach out. We truly appreciate your trust in us! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your kind words! We are so glad to hear that you’ve had positive experiences with us, and we truly appreciate your continued trust in Jackson Acura. Yvonne is a valued member of our team, and we’re happy to know she provided the attentive service you deserve. Your recommendation means a lot to us, and we look forward to assisting you with your routine service needs in the future. Please don’t hesitate to reach out if there’s anything more we can do for you! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience with us! We’re delighted to know that your service appointment was handled efficiently and professionally. Our team strives to provide knowledgeable and courteous service, and it’s great to hear we met those expectations during your visit. We truly value your feedback and appreciate the trust you place in us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team