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Jackson Acura - Service Center

Roswell, GA

4.8
5,016 Reviews

5,016 Reviews of Jackson Acura - Service Center

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November 05, 2024

Nick, my service consultant, always does an excellent job! And Jackson Acura provides reliable, quality service! Highly recommend! More

by jandksewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We're thrilled to hear that Nick continues to provide excellent service, and that you are consistently satisfied with the reliable and quality care at Jackson Acura. Your recommendation truly means the world to us, and we look forward to serving you again in the future! If you need anything else, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

November 05, 2024

Jackson Acura always goes above and beyond when servicing my 2022 Acura MDX Aspec. The service advisors ensure I am satisfied prior to pick up. I highly recommend this dealership More

by Howellso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Nov 13, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that Jackson Acura continues to exceed your expectations when servicing your 2022 Acura MDX A-Spec. Our service advisors take great pride in ensuring every detail is addressed and that you’re completely satisfied before picking up your vehicle. It’s customers like you that make our job so rewarding, and we truly appreciate your trust in us. If there's anything else we can assist with, please don't hesitate to reach out. We're grateful for your recommendation and look forward to continuing to provide exceptional service for you in the future! Warm Regards, Jackson Acura Team

November 04, 2024

I have purchased several Acura’s from different Dealerships located through the metro Atlanta region.Jackson Acura by far has provided the best buying experience. Also whenever it comes to mainta More

by Massdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jackson Acura responded

Thank you for your continued trust and loyalty to Jackson Acura! We're thrilled to hear that your experiences with both purchasing and servicing your Acuras have been outstanding. Providing exceptional service to our customers is our top priority, and it means a lot to us that you choose to work with us for both buying and maintaining your vehicles. If you need anything else, please don't hesitate to reach out. We look forward to continuing to exceed your expectations for many years to come! Warm Regards, Jackson Acura Team

November 02, 2024

Good service, good sale team, would buy from them again. Will recommend hi place to friends More

by BSMYCHKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Nov 13, 2024 -

Jackson Acura responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you had a positive experience with both our sales and service teams. It means a lot to us that you would choose to buy from us again and recommend our dealership to friends. Providing excellent service and fostering lasting relationships with our customers is our top priority, and we’re grateful for your trust in us. Warm Regards, Jackson Acura Team

November 01, 2024

Great service. I have been a customer since 2011; always received top service with good advice on what service is an immediate need and services that can be complet More

by agardner1967Alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words and for being a loyal customer since 2011! We’re honored that you’ve entrusted us with your vehicle’s care for so many years. Providing knowledgeable guidance and clear recommendations, so you feel confident in every service decision, is something our team takes seriously. It's truly rewarding to hear that you've consistently received the attention and quality care that matter to you. Please don’t hesitate to reach out whenever you need, as we're always here to support you. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

November 01, 2024

Nick is a consummate professional and a pleasure to work with…very customer-focused and friendly More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Nov 12, 2024 -

Jackson Acura responded

Thank you for your thoughtful review! We're thrilled to hear that Nick’s professionalism and customer-focused approach made a positive impression during your visit. We’re committed to ensuring every experience at Jackson Acura is welcoming and centered on our customers' needs, and it’s fantastic to know Nick delivered that for you. We appreciate your kind words and look forward to serving you again in the future. Warm Regards, Jackson Acura Team

October 31, 2024

Yvonne was very accommodating during my wait of several hrs. I am pleased with my overall service. More

by Jack
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're glad to hear that Yvonne was able to make your wait more comfortable and that you're pleased with the overall service. We understand that wait times can be a challenge, and we truly appreciate your patience. If there's anything else we can do for you or if you have any feedback on how we can improve, please don't hesitate to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

October 30, 2024

They are courteous and respectful of their customer. Their repairs are well done and clean More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our team. At Jackson Acura, we take great pride in offering courteous and respectful service while ensuring that all repairs are completed with the highest level of care and precision. If you need anything further, please don’t hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team

October 29, 2024

Chega Maina is work class excellence! His customer service skill are truly desired in this time of age. I appreciated the assistance he gave me, and it was just an oil change. Thank you f More

by Jederon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that Chege provided you with world-class customer service, even for a routine oil change. It's truly our goal to make every interaction a positive and memorable experience, no matter the service. We will be sure to pass along your appreciation to Chege. Thank you for choosing Jackson Acura, and we look forward to serving you again! Warm Regards, Jackson Acura Team

October 29, 2024

Yvonne Russel is a gem. Consistent customer care and consideration every time I have service. Thank you. More

by TERLYLOS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We are so glad to hear that Yvonne continues to provide you with excellent customer care and service. She truly is a gem, and we are proud to have her on our team. We greatly appreciate your continued trust in Jackson Acura, and we look forward to seeing you again for any future service needs! Warm Regards, Jackson Acura Team

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