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5,012 Reviews of Jackson Acura - Service Center
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January 27, 2025
Great service. Great space to work while I wait Great friendly service, I'm always informed through the process, excellent customer service Great space to work while I wait Great friendly service, I'm always informed through the process, excellent customer service More
by Audley
January 25, 2025
Haven't been pleased with the service department on several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctio several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctioning. We did and they didn't have time to look at it. Also had a simple latch issue that was simple enough they said they would have a junior mechanic look at it to same money. After waiting an hour past the scheduled service time they gave a $5 discount. I wrote about this in a prior review and the dealership replied, something to the effect, "we try hard to please our customers". It was insulting. The car was broken into via jimming the lock and the alarm never went off. I asked the dealer and they didn't know why. I followed up still didn't know why. The third time they said the alarm only goes off if the glass is broken. Very odd and I feel like they were humoring me at that point. What is the point of an alarm system if it doesn't work? More
by andrewvodopia
Verified CustomerEmployees Worked With
Other Employees :
Cameron Hilden
January 24, 2025
They made sure I was comfortable and the service was relatively quick and fast. I can appreciate that relatively quick and fast. I can appreciate that More
by Ronald
Employees Worked With
Other Employees :
Cameron Hilden
January 24, 2025
Yvonne is the best of the best! The service department runs smoothly because of her excellent customer service skills! The service department runs smoothly because of her excellent customer service skills! More
by dculhane8
Employees Worked With
January 24, 2025
Yvonne is a true professional and has taken great care with both of our Acura's in the recent weeks. From specific service intervals to warranty work, she is a asset to Jackson Acura, the only Acura deale with both of our Acura's in the recent weeks. From specific service intervals to warranty work, she is a asset to Jackson Acura, the only Acura dealer in Metro ATL to purchase and service your vehicle. More
by jamesspencer21
Employees Worked With
January 23, 2025
Jackson Acura consistently provides professional excellent service and proactive care for my vehicle. Highly recommended excellent service and proactive care for my vehicle. Highly recommended More
by mar113
Employees Worked With
Other Employees :
Cameron Hilden
January 23, 2025
Great Service. Thank you for the good work. Have a great day. God Bless you all! Thank you for the good work. Have a great day. God Bless you all! More
by mpcejc
Employees Worked With
January 21, 2025
This service department is fast and reliable service. Had me in and out quickly and safely. Had me in and out quickly and safely. More
by jacjac4
January 20, 2025
From scheduling the appointment to the time of service, the persons I interacted with were so kind and polite. I will continue to service my car at Jackson Acura. Thank you and keep up the good work. the persons I interacted with were so kind and polite. I will continue to service my car at Jackson Acura. Thank you and keep up the good work. More
by UPDATE2
Employees Worked With
January 18, 2025
EVERYTHING WAS DONE VERY QUICK AND TO OUR SATISFACTION THEY WAS AND CLEANED THE CAR ALSO FOR US.. SATISFACTION THEY WAS AND CLEANED THE CAR ALSO FOR US.. More
by chaspero1070
