Back

Jackson Acura - Service Center

Roswell, GA

4.8
4,906 Reviews

4,906 Reviews of Jackson Acura - Service Center

Sort by
January 21, 2025

This service department is fast and reliable service. Had me in and out quickly and safely. More

by jacjac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

From scheduling the appointment to the time of service, the persons I interacted with were so kind and polite. I will continue to service my car at Jackson Acura. Thank you and keep up the good work. More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

EVERYTHING WAS DONE VERY QUICK AND TO OUR SATISFACTION THEY WAS AND CLEANED THE CAR ALSO FOR US.. More

by chaspero1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Nick did a great job helping my service experience be smooth and easy. Good communication on letting me know what is going on More

by evan_harbot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Was my first visit at Jackson Acura. Great experience working with Yvonne. Was able to get me scheduled pretty quickly and gave very honest feedback on what needed to be fixed and what w More

by hsj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Nick is always very helpful! I never have to wait too long. I like the small offices in the waiting area. They are really helpful for getting some work done while I wait. More

by brandonlongshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your thoughtful review! We're so glad to hear that Nick continues to provide helpful service and that our waiting area setup supports your productivity while you visit. Providing a comfortable and efficient experience for our guests is really important to us, and we appreciate your feedback. If you need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

January 10, 2025

Good service all the time. Have not encountered any issues. Communication is good and the waiting area is nice. More

by update2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for sharing your feedback! We're pleased to hear you've consistently received good service and appreciated our communication and waiting area. Your satisfaction is truly important to us, and we’re committed to maintaining the positive experience you've had. If there's anything we can do to make your next visit a 5-star experience, please don't hesitate to let us know. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

January 10, 2025

They promptly addressed my issue and resolved it. Moreover, they had advised me at a prior service that my battery could get low given its age and what to watch for. Based on the prior advice, we cau More

by ckadams2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your thoughtful 5-star review! We're so pleased our team could address your concerns promptly and that our proactive guidance helped you avoid a more significant issue. Providing knowledgeable, transparent service is a key part of our commitment to customer care. We truly appreciate your trust and look forward to assisting you with any future needs! Warm Regards, Jackson Acura Team

January 10, 2025

Nick is very receptive and handles everything with professionalism. I would buy another car from Jackson Acura More

by Hoffleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your wonderful 5-star review! We're delighted to hear that Nick provided such professional service and made your experience a positive one. His attentive approach reflects our ongoing dedication to exceptional service and customer satisfaction. We truly appreciate your loyalty and look forward to the opportunity to assist you again when you're ready for your next vehicle! Warm Regards, Jackson Acura Team

January 10, 2025

My experience was wonderful. The service department always does an amazing job. I will definitely be taking my car back. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your 5-star review! We're delighted to hear you had a wonderful experience with our service department. Consistently providing top-quality care and ensuring our customers feel confident returning is always our goal. We truly appreciate your loyalty and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

1
...