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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,741 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,741 reviews

December 17, 2024

I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Paul Silverman, the sale representative, went above and beyond to ensure that my vehicle was taken care o More

by Layne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Jackson Acura responded

Thank you for your wonderful 5-star review! We’re so happy to hear that Paul Silverman provided you with such an exceptional service experience. His professionalism, attention to detail, and commitment to ensuring a smooth process are exactly what we aim to offer to every customer. We’re thrilled to have earned your trust and look forward to continuing to serve you and your RDX in the future. If you ever need anything, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

December 17, 2024

I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Paul Silverman ensured that my vehicle was taken care of with the utmost professionalism and attention to More

by Layne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Jackson Acura responded

Thank you for your fantastic 5-star review! We’re thrilled to hear that Paul provided you with such exceptional service and made your experience with us smooth, transparent, and stress-free. At Jackson Acura, we strive to offer the highest level of professionalism and attention to detail, and it’s clear Paul upheld those values throughout your visit. We’re truly honored to have earned your trust and loyalty, and we look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

December 17, 2024

I recently had an exceptional customer service experience with Acura, specifically regarding my RDX. Yvonne, the service representative, went above and beyond to ensure that my vehicle was taken care of with More

by Layne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Jackson Acura responded

Thank you so much for your wonderful 5-star review, Layne! We're delighted to hear that Yvonne provided you with such exceptional service during your visit. At Jackson Acura, we are committed to offering the highest level of care, and it’s great to know that Yvonne went above and beyond to ensure your RDX was taken care of with professionalism and attention to detail. Your kind words truly mean a lot to us, and we’re grateful for the opportunity to serve you. If you ever need anything, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

December 17, 2024

Cody was great! He explained the diagnosis of our repair, then proceeded to order the required parts, and gave us an accurate date and time for completion, all the More

by cincione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Jackson Acura responded

Thank you for your fantastic 5-star review! We’re so glad to hear that Cody provided you with such excellent service. His clear communication, attention to detail, and commitment to keeping you informed are exactly what we strive for. We're proud to have him as part of our team, and we truly appreciate your recognition of his efforts. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

December 16, 2024

I was interested in buying an integra and Chege made the process simple and enjoyable. Lenore was extremly courteous and answered all my questions. I have now qualms about using this dealership for service. More

by as2483
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenore Shields
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Dec 30, 2024 -

Jackson Acura responded

Thank you for your fantastic 5-star review! We're thrilled to hear that Chege made your experience with buying an Integra simple and enjoyable, and that Lenore provided excellent service by answering all your questions. We're committed to offering a seamless, customer-focused experience, and we're so glad you felt that at every step. We appreciate your trust in Jackson Acura, and we're so glad we could help you find your perfect fit! If there's anything else you need, please don't hesitate to reach out. Looking forward to assisting with your future service needs - Enjoy your new Integra! Warm Regards, Jackson Acura Team

December 15, 2024

Ivonne Russell is my Service Advisor at Jackson Acura and she is awesome. I always feel so comfortable dealing with her! More

by THEMAMA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Jackson Acura responded

Thank you for your fantastic 5-star review! We're thrilled to hear that Yvonne has consistently provided you with excellent service. She truly goes above and beyond to make every customer feel comfortable and valued. At Jackson Acura, we strive to create positive and welcoming experiences, and we're glad that our team has been able to do that for you. If there's ever anything you need, please don't hesitate to reach out. We look forward to continuing to serve you in the future! Warm Regards, Jackson Acura Team

December 14, 2024

The arrival and write up process was smooth and vehicle was ready sooner than promised More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Jackson Acura responded

Thank you for your fantastic 5-star review! We’re thrilled to hear that your arrival and write-up process was smooth and that we were able to get your vehicle ready ahead of schedule. At Jackson Acura, we strive to deliver efficient and timely service, and we're glad to have met your expectations. If there's anything else you need, please don't hesitate to let us know. We look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

December 13, 2024

This is third car we've bought from Jackson with Paul Silverman as salesperson. All 3 have been very good experiences. We've also had required maintenance performed at Jackson with similar. More

by JPSSANBORN1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Womack
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Dec 30, 2024 -

Jackson Acura responded

Thank you for your wonderful 5-star review! We're thrilled to hear that you’ve had consistently great experiences with Paul Silverman and the team. Your continued trust in Jackson Acura for both your car purchases and maintenance needs truly means the world to us! We're committed to delivering excellent service and building lasting relationships with our customers, and it’s an honor to have earned your loyalty. If you ever need anything in the future, don’t hesitate to reach out. We look forward to welcoming you back soon - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

December 13, 2024

Folks are courteous and clear about repairs and costs. Will def come back for all other future needs. More

by OK
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Jackson Acura responded

Thank you for your excellent 5-star review! We’re thrilled to hear that our team provided clear communication and courteous service regarding repairs and costs. At Jackson Acura, we believe in transparency and ensuring our customers feel informed and valued. We look forward to assisting you with all your future needs and appreciate your continued trust! Warm Regards, Jackson Acura Team

December 11, 2024

The process for my 2025 MDX was a breeze! Sergei was great and made the buying and trading a pleasant experience! Recommend him highly!! Go see Sergei! More

by jh_elmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Jackson Acura responded

Thank you for your fantastic 5-star review! We're so happy to hear that Sergei made the process of purchasing your 2025 MDX smooth and enjoyable. We take great pride in providing personalized, professional service, and it's clear that Sergei upheld those values to ensure you had a pleasant experience. We truly appreciate your recommendation, and we're honored to have earned your trust. If you need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

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