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Jackson Acura

Roswell, GA

4.8
6,739 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,739 reviews

January 10, 2025

Cody provided great customer service. He answered our requests. I the future, we would request his assistance again. Thank you More

by letysag
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your thoughtful review! We're glad to hear that Cody provided you with great service and was able to meet your needs. It’s wonderful to know you’d trust him to assist you again in the future. If there's anything we can do to make your next visit a 5-star experience, please feel free to share your feedback. We appreciate your support and look forward to serving you again! Warm Regards, Jackson Acura Team

January 10, 2025

They make good repairs, and they communicate on good time. They have all the parts needed for your Acura More

by famak6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your fantastic 5-star review! We're pleased to hear that our team's timely communication and quality repairs made your experience a positive one. Providing efficient service with genuine Acura parts is part of our commitment to excellence. If you need anything else please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 10, 2025

They promptly addressed my issue and resolved it. Moreover, they had advised me at a prior service that my battery could get low given its age and what to watch for. Based on the prior advice, we cau More

by ckadams2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your thoughtful 5-star review! We're so pleased our team could address your concerns promptly and that our proactive guidance helped you avoid a more significant issue. Providing knowledgeable, transparent service is a key part of our commitment to customer care. We truly appreciate your trust and look forward to assisting you with any future needs! Warm Regards, Jackson Acura Team

January 10, 2025

My experience was wonderful. The service department always does an amazing job. I will definitely be taking my car back. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your 5-star review! We're delighted to hear you had a wonderful experience with our service department. Consistently providing top-quality care and ensuring our customers feel confident returning is always our goal. We truly appreciate your loyalty and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 10, 2025

Good service all the time. Have not encountered any issues. Communication is good and the waiting area is nice. More

by update2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for sharing your feedback! We're pleased to hear you've consistently received good service and appreciated our communication and waiting area. Your satisfaction is truly important to us, and we’re committed to maintaining the positive experience you've had. If there's anything we can do to make your next visit a 5-star experience, please don't hesitate to let us know. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

January 07, 2025

Nick is great to work with and seems to have my best interest at hear More

by rdurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Jackson Acura responded

Thank you for the wonderful review! We're thrilled to hear that Nick provided you with such attentive care and always keeps your best interests in mind. His dedication reflects our core values of exceptional service and customer care. If there's anything you need in the future, please don't hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

January 07, 2025

Yvonne was great. . Amazing customer service..I definitely will be back to have the services that was recommended done. More

by Ponirobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Sergei was an excellent sales rep. He knew the features of the MDX and and how to set the car up for operating in a very thorough manner.. The car was ready when I came to pick it up, More

by DSCARTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Terrific experience at Jackson Acura with the Service Dept. Team. Yvonne was great to work with and listened in servicing our 2021 RDX - Tech. More

by jamesspencer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for sharing your positive experience with our Service Department! We're delighted to hear that Yvonne provided attentive care while servicing your 2021 RDX. Our team is committed to delivering exceptional service, and your feedback reflects the values we strive for every day. If there's ever anything you need in the future, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

January 02, 2025

We have bought 7 vehicles from this dealer over the years and 6 with Sergei Potapoff. More

by bob.stewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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