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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,742 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,742 reviews

October 18, 2024

I always receive outstanding customer with minimum wait time. The facility is always clean and Brite. Nick Corvino is my Service Advisor, he is always helpful, thorough and pleasant. More

by tcrisp2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Corvino
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Oct 30, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We’re thrilled to hear that you consistently receive outstanding service with minimal wait times. Maintaining a clean and bright facility is important to us, and it’s wonderful to know that you appreciate it. Nick Corvino is indeed a valuable member of our team, and we’re glad to hear he provides you with helpful and thorough service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

October 18, 2024

Battery was inatalles properly. When I brought back my car to get it fixed, your dealership thinks they gave free service of $300. I struggled multiples on the road because of batte More

by Ajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 18, 2024

Quick and easy service appointment. Nick was as polite and friendly and helpful as he always is. Have always been treated well by the Jackson team. More

by muad_drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Jackson Acura responded

Thank you for the wonderful review! We're thrilled to hear that your service appointment went smoothly and that Nick provided the polite and helpful support you’ve come to expect. It’s always our goal to make every visit quick, easy, and welcoming. We’re truly grateful for your kind words and look forward to continuing to serve you with the same level of care! Warm Regards, Jackson Acura Team

October 18, 2024

Stress-free and pleasant visit to Jackson Acura. Maybe the best one yet…..certainly the quickest. Appreciated! Yvonne and the gentleman who went over what would be happening were both great. I appr More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Jackson Acura responded

Thank you for sharing your experience with us! We’re delighted to hear that your visit to Jackson Acura was stress-free and efficient—it's wonderful to know it was one of your best visits yet. Yvonne and our team strive to provide exceptional service, and we’re glad that their efforts made a positive impact on your experience. Your appreciation means a lot to us, and we look forward to welcoming you back for your next visit! Warm Regards, Jackson Acura Team

October 17, 2024

The staff of the Jackson Acura was very kind and made a professional explanation about the EV. More

by hiroharu_japan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that our staff provided you with a professional explanation about our EV offerings. We believe in empowering our customers with the information they need to make informed decisions, and it’s wonderful to know we could assist you in that regard. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team

October 17, 2024

Nailed it! I had low tire pressure & initially thought it might be the cooler weather but decided to pop into Jackson Acura to be safe and check it out. Turns More

by CMo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're glad to hear that you chose to stop by Jackson Acura for your tire issue. It’s always better to be safe, especially when it comes to tire safety. We're sorry to hear about the nail in your tire, but we’re pleased that Yvonne was able to assist you. Her dedication to providing excellent service is something we take pride in. If you need further assistance or have any questions, please don’t hesitate to reach out. We're here to ensure you have a great experience every time! Warm Regards, Jackson Acura Team

October 16, 2024

She did not talk yo me nicely. She had some aggression in the tone when she addressed me because I requested for a specific service adviser. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Jackson Acura responded

Thank you for sharing your experience with us. We apologize if our interaction did not reflect the respect and courtesy we strive to deliver in every customer experience. Our commitment is to provide a welcoming and accommodating environment, and it’s important that our team communicates professionally at all times. We appreciate your feedback, as it helps us improve, and we'd like the opportunity to restore your confidence in our service. Please feel free to reach out to discuss any unresolved concerns; we are here to help. Warm regards, Jackson Acura Team

October 16, 2024

I have bought several cars from Dimitry at Jackson Acura. I have enjoyed the experience with him each time and always come back to him when I need a vehicle. I will continue to Purchase from him in the futur More

by michelleleverett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Jackson Acura responded

Thank you for your loyal support and for sharing this wonderful 5-star review! We’re thrilled to hear Dimitry has consistently provided you with a great experience. Building lasting relationships with customers like you is a cornerstone of our business, and we’re grateful for your continued trust. If you have any additional questions or need anything else, please don't hesitate to reach out. We look forward to welcoming you back whenever you're ready for your next vehicle! Warm regards, Jackson Acura Team

October 14, 2024

Excellent service, from setting the appointment, to expecting my arrival, to finishing the work faster than we expected. Also a nice dealership with plenty of amenities. More

by KLFMDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Jackson Acura responded

Thank you for your fantastic review! We're thrilled to hear that your experience with us exceeded your expectations, from the appointment scheduling to the quick completion of your service. We take pride in providing excellent customer care and ensuring our dealership offers a comfortable atmosphere with great amenities. Your feedback encourages us to continue delivering the best service possible. If you need anything else, please don't hesitate to reach out. We look forward to welcoming you back for your future needs! Warm Regards, Jackson Acura Team

October 13, 2024

Service rep was helpfull and cordial. Im now sorry I cant remember his name. Wait room was comfortable. Heads up about other service concerns was appreciated. They seemed very experience More

by Meat Fossil59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember anyone's name.
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Oct 30, 2024 -

Jackson Acura responded

Thank you for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with our service representative. It's great to know you found our waiting area comfortable and appreciated the heads-up about additional service concerns. We pride ourselves on our experienced team and are glad you felt well taken care of. Plus, we always aim to leave our customers with a sparkling clean car! If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

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