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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,742 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,742 reviews

October 24, 2024

They did a great job. They were extremely easy to work with. It was a enjoyable transaction. More

by scrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to know the transaction was smooth and enjoyable for you. Our team takes pride in making each visit as seamless and straightforward as possible. If you need anything else, please don't hesitate to reach out. We appreciate your trust in us and look forward to working with you again in the future! Warm Regards, Jackson Acura Team

October 24, 2024

Another great experience at Jackson Acura. Regular maintenance + new tires. Jackson continues to exceed my expectations even when the reason for coming by is just standard maintenance. More

by jross30005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your wonderful feedback! We’re delighted to hear that your recent visit for maintenance and new tires was another positive experience. Exceeding expectations, even with routine service, is something our team strives for every day, and it’s incredibly rewarding to know we’ve made that difference for you. We truly appreciate your loyalty and look forward to continuing to support all your vehicle needs with the same dedication. Don’t hesitate to reach out if there's anything else we can assist you with! Warm Regards, Jackson Acura Team

October 22, 2024

Hands down Jackson Acura is the best! The service department is always top notch. Nick has been my go to for over a decade. I've purchased 3 cars from their dealership and my family ha More

by RAMY940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri
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Nov 06, 2024 -

Jackson Acura responded

Thank you so much for the glowing review and for your continued loyalty over the years! We’re truly honored to be your trusted dealership and service provider. It’s wonderful to hear that Nick has consistently taken great care of you, and we’re thrilled that you’re enjoying your MDX. We work hard to create exceptional experiences for our customers, and it’s gratifying to know we’ve earned your trust and recommendation. Your support means the world to us, and we look forward to continuing to serve you and your family in the future. Warm Regards, Jackson Acura Team

October 22, 2024

I am very satisfied with the quality customer service that I received from Jackson Acura!! More

by pjlfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We’re thrilled to hear that you were satisfied with the quality of customer service you received. Providing exceptional service is at the heart of what we do, and we’re grateful for your trust in Jackson Acura. If there’s anything more we can do to assist you in the future, don’t hesitate to reach out! Warm Regards, Jackson Acura Team

October 21, 2024

Professional business acumen and peace of mind know your Acura is up to manufacturer’s quality standards. More

by threedon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback and the five-star rating! We take great pride in maintaining the highest standards for both sales and service, ensuring that every customer’s Acura is in top condition. It’s rewarding to know that our commitment to quality and professionalism has provided you with peace of mind. We truly appreciate your trust in us and look forward to continuing to meet your needs. Warm Regards, Jackson Acura Team

October 20, 2024

Awesome service from the service representative and staff! The wait time was a little longer than usual but they remained professional and keep me updated. More

by qjohnlcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Jackson Acura responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service team and that their professionalism and updates made a difference during your visit. While we apologize for the extended wait time, it’s wonderful to know that our team kept you informed throughout. Your satisfaction is our top priority, and we’re always here to make each visit as seamless as possible. We appreciate your patience and look forward to serving you again soon! Warm Regards, Jackson Acura Team

October 19, 2024

This dealership has always been on the level in providing great service and incredible follow up for our Acura MDX. All the work that was promised and quotes have always been spot on. Our car is always c More

by Wallace. P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Jackson Acura responded

Thank you for your 5-star review! We’re delighted to hear that our team consistently meets your expectations for your Acura MDX. Providing clear and accurate information, maintaining transparency, and delivering on promises are values we take pride in, and it’s wonderful to know they’ve made a difference in your experience. We look forward to continuing to keep your MDX in top shape and providing you with the service and care you can count on. Warm Regards, Jackson Acura Team

October 18, 2024

Service is very important to me and I am well treated at this dealership. Sabri Jiffry is my service advisor and I appreciate his attention to detail, plus he's a very nice individual! More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri Jiffry
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Nov 06, 2024 -

Jackson Acura responded

Thank you for your kind words! We are delighted to know that you consistently receive excellent service at our dealership. Sabri is indeed a valuable member of our team, and his dedication to detail, coupled with his friendly demeanor, truly exemplifies our commitment to outstanding customer care. Your feedback is greatly appreciated, and we look forward to continuing to meet your automotive needs with the same level of service you have come to expect! Warm Regards, Jackson Acura Team

October 18, 2024

Welcoming, not overbearing, kind, professional, clean, patient, adaptable , highly recommend, friendly, comforting, accommodating , nice, sincere More

by Criscassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anzor
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Nov 06, 2024 -

Jackson Acura responded

Thank you for sharing such a thoughtful and positive review! We’re thrilled to hear that our team provided a welcoming, professional, and friendly environment that made your visit comfortable. We strive to adapt to each customer’s needs and create a space where everyone feels valued and at ease. Your recommendation truly means a lot to us, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

October 18, 2024

Sergei did a wonderful job in explaining RDX features and how to use them to my wife. Will refer others to him when they ask about my car More

by jover2000
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Jackson Acura responded

Thank you for the fantastic feedback! We’re delighted that Sergei took the time to ensure your wife felt comfortable and knowledgeable about the RDX's features. Referrals are the highest compliment we can receive, and we’re honored you’d recommend us to others. We look forward to being here whenever you need and wish you both many enjoyable miles with your new car! Warm Regards, Jackson Acura Team

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