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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,742 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,742 reviews

October 29, 2024

Chega Maina is work class excellence! His customer service skill are truly desired in this time of age. I appreciated the assistance he gave me, and it was just an oil change. Thank you f More

by Jederon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear that Chege provided you with world-class customer service, even for a routine oil change. It's truly our goal to make every interaction a positive and memorable experience, no matter the service. We will be sure to pass along your appreciation to Chege. Thank you for choosing Jackson Acura, and we look forward to serving you again! Warm Regards, Jackson Acura Team

October 29, 2024

Yvonne Russel is a gem. Consistent customer care and consideration every time I have service. Thank you. More

by TERLYLOS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We are so glad to hear that Yvonne continues to provide you with excellent customer care and service. She truly is a gem, and we are proud to have her on our team. We greatly appreciate your continued trust in Jackson Acura, and we look forward to seeing you again for any future service needs! Warm Regards, Jackson Acura Team

October 28, 2024

The experience was outstanding. The sales associate Mr. Chege Maina was excellent, knowledgeable and attentive to my needs. He made the process flawless, simple and smooth.I highly More

by Winnie
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're so pleased to hear that Chege provided you with excellent service and made the car-buying process simple and smooth. We take pride in having a team that is knowledgeable and attentive to our customers' needs, and we’re thrilled that Chege was able to exceed your expectations. If you have any questions or need anything else, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

October 26, 2024

Nick was very thorough & honest. I appreciated him explaining the process to me & taking the time to ask me questions, as opposed to assuming. More

by HAYNESERICA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for taking the time to share your feedback! We're glad to hear that Nick provided thorough and honest service, and that he took the time to explain the process and engage with you. We believe in creating a transparent and personalized experience for each customer, and it's great to know that this was reflected in your visit. If there’s anything else we can assist with, feel free to reach out. We truly appreciate your trust in us! Warm Regards, Jackson Acura Team

October 25, 2024

Have always had a positive experience at Jackson Acura and Yvonne is very attentive and helpful. Highly recommend them for your routine service. More

by JCESCAMILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Jackson Acura responded

Thank you for taking the time to share your kind words! We are so glad to hear that you’ve had positive experiences with us, and we truly appreciate your continued trust in Jackson Acura. Yvonne is a valued member of our team, and we’re happy to know she provided the attentive service you deserve. Your recommendation means a lot to us, and we look forward to assisting you with your routine service needs in the future. Please don’t hesitate to reach out if there’s anything more we can do for you! Warm Regards, Jackson Acura Team

October 25, 2024

Knowledgeable, courteous, time efficient. This is from my last service appointment. They addressed each of my issues professionally. More

by Drdunbar2new
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience with us! We’re delighted to know that your service appointment was handled efficiently and professionally. Our team strives to provide knowledgeable and courteous service, and it’s great to hear we met those expectations during your visit. We truly value your feedback and appreciate the trust you place in us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

October 24, 2024

This dealership puts customer first! They always make sure the customer is satisfied. I never use another dealership. This dealership makes me feel at home. Also, they have quick service More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Reggie in sales is phenomenal! I absolutely loved working with him!
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Nov 12, 2024 -

Jackson Acura responded

Thank you so much for your kind words and loyalty to Jackson Acura! We're thrilled to hear that you feel at home with us and that our commitment to customer satisfaction and efficiency makes each visit worthwhile. Ensuring a welcoming experience is at the core of our values, and it’s wonderful to know we’ve earned your continued trust. We’re here whenever you need us, and we look forward to serving you for many more visits! Warm Regards, Jackson Acura Team

October 24, 2024

Sergei is one of the best car salesman that I have ever worked with. He knows his customers and what they want. We feel like family with him. Also Jackson Acura is a great dealership. More

by rmplaskon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jackson Acura responded

Thank you for sharing your wonderful experience with Sergei and the Jackson Acura team! We’re delighted to hear that his expertise and dedication made you feel like family. Building lasting relationships with our customers is something we take to heart, and it’s rewarding to know Sergei’s personalized approach left such a positive impression. If you have any questions or need anything else, please don't hesitate to reach out. We appreciate your loyalty and look forward to welcoming you back for many more outstanding visits - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

October 24, 2024

excellent service by the team and supported by Sabri as service consultant. Keep it up More

by pradeep.nair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sabri
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Nov 12, 2024 -

Jackson Acura responded

Thank you for your encouraging words! We're thrilled to know you experienced excellent service with the support of Sabri as your service consultant. We take pride in providing attentive and thorough care for our clients, and feedback like yours motivates us to continue our commitment to exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Warm Regards, Jackson Acura Team

October 24, 2024

Sabri was excellent. They were able to address my issue quickly despite busy conditions due to a recall. More

by Parrott4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri excellent
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Nov 12, 2024 -

Jackson Acura responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Sabri provided excellent service and that our team could address your issue promptly. We’re committed to prioritizing our customers’ needs, and it’s great to know we were able to make your visit smooth and efficient. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

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