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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,741 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,741 reviews

November 23, 2024

Fantastic experience. Everything went well without any issues. Sales associate was very knowledgeable and if he didn't know something he found the answers for me. Communic More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anzor Binali
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Dec 10, 2024 -

Jackson Acura responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that your car-buying journey was seamless and that everything went well without any issues. It’s wonderful to know that Anzor was able to provide the knowledge and assistance you needed throughout the process, and that he took the time to find answers whenever necessary. We pride ourselves on maintaining clear, consistent, and timely communication to ensure that every customer feels supported and informed every step of the way. Your satisfaction is our top priority, and we’re so pleased that we were able to meet your expectations. If you ever need anything moving forward, please don't hesitate to reach out. We’re always here for you! Warm Regards, Jackson Acura Team

November 23, 2024

Jackson Acura truly treated me like family when I purchased my new electric Acura. Byron and Michael (GM) listened carefully to my needs and met them all. Service after the sale has been outstanding More

by Darlene Love
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Womack, Sales
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Dec 10, 2024 -

Jackson Acura responded

Thank you very much for taking the time to share your experience! We’re thrilled to hear that our team, including Byron, Michael, and Bob, made you feel welcomed and supported throughout your car-buying journey. Providing a seamless and personalized experience is always our goal, and we’re so pleased to know we exceeded your expectations. Your kind words about our service and training mean a lot to us, and we’re grateful for the opportunity to support you as you enjoy your new ZDX. If you need anything else, please don't hesitate to reach out. Thank you for your trust and recommendation! Warm Regards, Jackson Acura Team

November 21, 2024

A quick & time efficient visit which Nick and the technicians handled with their usual high level of competancy. More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Jackson Acura responded

Thank you for sharing your 5-star review! We're delighted to hear that Nick and our technicians provided you with a quick and efficient visit while maintaining their high level of expertise. Delivering exceptional service in a timely manner is always our goal, and it’s wonderful to know we met your expectations. We greatly value your trust in us and look forward to assisting you again in the future. If there’s anything you need, please don’t hesitate to reach out. Warm Regards, Jackson Acura Team

November 21, 2024

My experience was excellent, Reggie Ana his team is the best! However, you all should get some T-shirts, coffee cup and take some pictures or something 😊 More

by mkbrooks71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Jackson Acura responded

Thank you very much for your 5-star review! We’re delighted to hear that you had an excellent experience with Reggie and the team. Your suggestion about T-shirts, coffee cups, and photos brought a smile to our faces—what a fun idea! We truly value your feedback and are always looking for ways to make your experience even better. We look forward to providing you with excellent service in the future— Enjoy your new vehicle! Warm Regards, Jackson Acura Team

November 20, 2024

Nick always takes care of me and my vehicle. He gets me in and out in a timely manner. More

by REBECCADZ
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Jackson Acura responded

Thank you for your kind words and for taking the time to leave a 5-star review! We're thrilled to hear that Nick continues to provide you with an excellent and efficient service experience. Your satisfaction is our top priority! If you need anything else, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

November 20, 2024

I am very satisfied with the quality of service that I received from Jackson Acura!! More

by pjlfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Jackson Acura responded

Thank you for your kind words! We are so glad to hear that you are satisfied with the quality of service you received at Jackson Acura. We always strive to deliver the best possible experience, and it’s great to know that we met your expectations. If you ever need anything else or have any questions, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

November 20, 2024

This was the most pleasant car buying experience I have ever had. Sergei was true to every # he gave me over a 1 year period of corresponding. I highly recommend Jackson Acura! More

by SSMITH84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Jackson Acura responded

Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that your car-buying journey was the most pleasant you’ve had. Sergei is truly dedicated to providing a seamless experience, and we're so glad to know that his consistent communication and honesty over the past year made a positive impact on your decision-making process. Your recommendation means the world to us, and we’re grateful for your trust in Jackson Acura. If you ever need assistance in the future, whether it's for service or another vehicle, we’ll be here to help. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

November 20, 2024

Our Salesman (CM) was great and so was the business manager. we love our “New to Us” vehicle. It was a very fair price. My only complaint was that it took awhile to prepare the paperwork. I felt like More

by brian.jones1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Jackson Acura responded

Thank you for your feedback! We're so happy to hear that you love your “New to Us” vehicle and that you had a positive experience with CM and Dmitry. We appreciate your patience during the paperwork process, and we understand the importance of getting you on your way, especially with such a long drive ahead. We truly value your recommendation and are grateful for your trust in our team. Please know we’re always here for you, and if you need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

November 16, 2024

Very professional sales process. Enjoyed Sergei. I was referred by Dennis Williams. My touch screen is blank so Will try service department soon. More

by HINSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Jackson Acura responded

Thank you for the 5-star review! We're thrilled to hear you had a professional and enjoyable sales experience with Sergei. We truly value referrals like the one from Dennis Williams—it’s a testament to the trust our customers have in us. Regarding your touch screen, our service team is ready to assist you and ensure everything is resolved quickly and efficiently. Please don’t hesitate to reach out when you’re ready to schedule an appointment. We look forward to welcoming you! Warm Regards, Jackson Acura Team

November 16, 2024

Kept informed about my vehicle’s status & what repairs were needed. And everything was completed on the same day. More

by jpporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Jackson Acura responded

Thank you for the 5-star review! We’re so pleased to hear that our team kept you well-informed and delivered timely service to meet your needs. Ensuring our customers feel confident and cared for throughout the service process is a top priority for us. Your trust means so much, and we look forward to continuing to exceed your expectations in the future. Please don’t hesitate to reach out if you need anything! Warm Regards, Jackson Acura Team

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