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Jackson Acura

Roswell, GA

4.8
6,710 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,710 reviews

January 21, 2025

This service department is fast and reliable service. Had me in and out quickly and safely. More

by jacjac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

From scheduling the appointment to the time of service, the persons I interacted with were so kind and polite. I will continue to service my car at Jackson Acura. Thank you and keep up the good work. More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

EVERYTHING WAS DONE VERY QUICK AND TO OUR SATISFACTION THEY WAS AND CLEANED THE CAR ALSO FOR US.. More

by chaspero1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Nick did a great job helping my service experience be smooth and easy. Good communication on letting me know what is going on More

by evan_harbot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Was my first visit at Jackson Acura. Great experience working with Yvonne. Was able to get me scheduled pretty quickly and gave very honest feedback on what needed to be fixed and what w More

by hsj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Dealership worked with us using email and text message to find the right car at a fair price. Car was ready to go the following day. We traveled 3 hours to pick up the vehicle and Sergei and Joey did their More

by trkrhome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for sharing your experience! We're so pleased to hear that Sergei and Joey provided a smooth and efficient car buying process, especially with your long trip to pick up the vehicle. Ensuring convenience and clear communication is very important to us, and we're glad we could make the experience positive for you! If you need anything in the future, please don't hesitate to reach out. Safe travels and enjoy your new car! Warm Regards, Jackson Acura Team

January 11, 2025

Sergei is the best! This is the second car we have purchased from him and we will be back again! More

by mlculotta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your continued trust and loyalty! We're delighted to hear that Sergei provided another outstanding experience during your second purchase with us. Building lasting relationships with our customers through exceptional service is a core value here. We look forward to welcoming you back for your next vehicle. If you need anything in the meantime, please don't hesitate to reach out. Thank you for being a part of the Jackson Acura family - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

January 11, 2025

Nick is always very helpful! I never have to wait too long. I like the small offices in the waiting area. They are really helpful for getting some work done while I wait. More

by brandonlongshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your thoughtful review! We're so glad to hear that Nick continues to provide helpful service and that our waiting area setup supports your productivity while you visit. Providing a comfortable and efficient experience for our guests is really important to us, and we appreciate your feedback. If you need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

January 10, 2025

Good service all the time. Have not encountered any issues. Communication is good and the waiting area is nice. More

by update2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for sharing your feedback! We're pleased to hear you've consistently received good service and appreciated our communication and waiting area. Your satisfaction is truly important to us, and we’re committed to maintaining the positive experience you've had. If there's anything we can do to make your next visit a 5-star experience, please don't hesitate to let us know. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

January 10, 2025

My experience was wonderful. The service department always does an amazing job. I will definitely be taking my car back. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jackson Acura responded

Thank you for your 5-star review! We're delighted to hear you had a wonderful experience with our service department. Consistently providing top-quality care and ensuring our customers feel confident returning is always our goal. We truly appreciate your loyalty and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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