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Jackie Cooper Imports - Service Center

Tulsa, OK

4.5
452 Reviews

452 Reviews of Jackie Cooper Imports - Service Center

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November 24, 2022

We had a bad battery and they got us right on and had it repaired within 24 hrs! Max was very communicative with the repair estimate and follow up call. More

by LJCSHOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Grunhof
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi LJCSHOES, Thank you for your 5-star review. We are delighted to hear Max was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 23, 2022

The service was outstanding from making the appointment through delivery of the vehicle after the service. More

by bryant6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Harrell
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi bryant6, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 23, 2022

Provides positive interaction with customers with legitimate concerns for your needs. I appreciate that they listen and respect the opinions and concerns and respond quickly. Reduces overall stress l More

by MaleaHendrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jarrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Broderick
Nov 23, 2022 -

MaleaHendrickson responded

Thank you for going above and beyond to take care of us.

Nov 28, 2022 -

Jackie Cooper Imports responded

Hi MaleaHendrickson, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 23, 2022

The owner was onsite, involved with customers and employees. Nice waiting area, friendly and positive environment. Lana was wonderful to work with, I will be back. More

by Vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Lana
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi Vw, We appreciate your 5-star review. We are glad to hear Lana was excellent during your visit. We hope to see you on your next visit. Thank you for choosing Jackie Cooper Import. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 23, 2022

Parts from Germany take a long time, but Cooper got them fairly quickly and notified me to bring the car in for installation before it was a big problem. More

by grunnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinas—customer service
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi grunnels, We appreciate taking the time to write to us. We are glad to hear our team was excellent with your service. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 22, 2022

My first visit to Jackie Cooper and the service was great. Good communication throughout the process. More

by GRAYTOBYSTEPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 23, 2022 -

Jackie Cooper Imports responded

Hi GRAYTOBYSTEPHEN, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 22, 2022

The employees at Jackie Cooper are professional and courteous. They always seem to try their best to help me with my questions and needs related to my vehicle. More

by PHUONG.PHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lewis
Nov 22, 2022 -

Jackie Cooper Imports responded

Hi PHUONG.PHAM, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 21, 2022

Everyone was very courteous and prompt. The facility is beautiful and very comfortable. Make me want to buy another Mercedes More

by RONREED52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was there for service on my Sprinter. All of the service people I was in contact with were outstanding
Nov 21, 2022 -

Jackie Cooper Imports responded

Hi RONREED52, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 21, 2022

The technicians were very attentive and stayed in frequent communication with me. I found their service to be great. More

by arevelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Taylor
Nov 22, 2022 -

Jackie Cooper Imports responded

Hi arevelis, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 21, 2022

Fast and efficient. Max is very good to work with .He is very informative. Works well in keeping me updated. More

by GROVEPAUL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Nov 22, 2022 -

Jackie Cooper Imports responded

Hi GROVEPAUL7, Thank you for your 5-star review. We are delighted to hear Max was excellent during your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

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