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Jackie Cooper Imports - Service Center

Tulsa, OK

4.5
452 Reviews

452 Reviews of Jackie Cooper Imports - Service Center

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April 06, 2018

Consistent, continued excellence Of all dealerships I’ve ever dealt with, the Jackie Cooper service department and customer service is far and above the best treatment i ever receive More

by thedavidhayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
Apr 06, 2018 -

Jackie Cooper Imports responded

Thank you David for your feed back! We are happy to hear that we continue to meet your expectations and that John provides you with such excellent service! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 06, 2018

Excellent service I always have the most wonderful service and customer service at Jackie Cooper!! I had an issue overnight and my car was towed there, and hey had me t More

by JESSCS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsey
Apr 06, 2018 -

Jackie Cooper Imports responded

Thank you for your feedback! We are happy to hear that you continue to get excellent service and that Lyndsay provided you with great service! We look forward to seeing you in the future! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 06, 2018

Always the best service I have been to several MB service center. Jackie cooper service advisors Mike kuster and john have your back. If they do know the answer they will cal More

by apmsllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kayser
Apr 06, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Mike and John provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director 918-249-9494 mlorentz@jcitulsa.com

April 06, 2018

The whole process was very easy and they kept me in the loop Hands down Frank in Service made this an excellent experience. He made sure I had a loaner that would meet my needs and communicated with me through t More

by TONIMICHELLEANDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 06, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Frank provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 06, 2018

Service with a greeting! You get five stars because you greeted me & called me by name as soon as I exited my car! I like that! Thank you, Joe Ware More

by joedware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
Apr 07, 2018 -

Jackie Cooper Imports responded

Thank you Joe for the review! We look forward to seeing you again! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 06, 2018

4/3 service Great service and lovely new facility! Always can expect a good experience at Jackie Cooper! Frank F. A good service writer and good representative fo More

by opoci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank F.
Apr 07, 2018 -

Jackie Cooper Imports responded

Thank you for the feedback! We are happy to hear you liked our new facility and that Frank always provides you with such great service! Tim Hensley, General Manager 918*249-9393 thensley@jcitulsa.com

April 05, 2018

Top notch service As usual, the service was impeccable. Frank is always attentive. He always is able to answer all of my questions and generally seems to care. I serio More

by mlye24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 06, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we continue to meet your expectations and that Frank provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 05, 2018

Caring They took the time to review my service before performing the work and after it was completed. The entire staff was engaged in my service and satisfac More

by danielmboz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire staff expressed an interest and were very accommodating. , Sarah Keeton
Apr 06, 2018 -

Jackie Cooper Imports responded

Daniel, we are happy to hear that we were able to meet your expectations and that Sarah provided you with excellent service! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 05, 2018

Wonderful as always Everyone was very warm and welcoming, and were very kind to my two girls. Loaner was ready for us when we arrived and both drop off and pick up were q More

by LBRADGRIFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fry
Apr 06, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Terry provided you with excellent service. Thank you for your feedback! Steve Lujan, General Manager, 918-249-9393, slujan@jcitulsa.com

April 05, 2018

Love My Jackie Cooper Mercedes GL450 We are always in good hands at Jackie Cooper, both are autombile and us. They take care of everything. Jackie Cooper is into showing it’s best is SE More

by tedbernklau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cleary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Knotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone , Connie Harrill
Apr 06, 2018 -

Jackie Cooper Imports responded

Thank you for the feedback! We are pleased to hear that you are always in good hands with us and that Joe, Connie and Ryan continue to provide you with the best service! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

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