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Jackie Cooper Imports - Service Center

Tulsa, OK

4.5
452 Reviews

452 Reviews of Jackie Cooper Imports - Service Center

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April 13, 2018

Service Great service. Michael was wonderful to work with. He was quick to let me know the other areas that needed service. Friendly and professional. Easy to More

by rdelaughter1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael President
April 13, 2018

Recall repairs Service department again met all my expectations. They completed all work and recalls in a timely manner. In addition, the loaner vehicles take off More

by mhfire98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kayser
April 12, 2018

Fast, professional service. Without an appt, I arrived at 10:30 and left with my car at 11:10, after a fifteen thousand mile service, tire rotation and car wash! Wow, it also inc More

by donwoodward1@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t have name with me., John Taylor
Apr 13, 2018 -

Jackie Cooper Imports responded

Don, we are happy to hear that we were able to meet your expectations and that John provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 12, 2018

A week of xxxx So my car broke down. Had it towed into dealer for repair. Find out te he battery is not an infiniti original battery, the towing company lost my keys More

by ABODEN5487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, and Cass
Apr 13, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Frank and Cass provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 12, 2018

First class Superior Service! Very attentive very informativ First class state-of-the-art facility with great customer service to match. Terry Fry and all the service providers very attentive and courteous and h More

by angie.bates7505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fry
Apr 13, 2018 -

Jackie Cooper Imports responded

Angie, we are happy to hear that we were able to meet your expectations and that Terry provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 12, 2018

Service Best service anywhere in Oklahoma . John Taylor is wonderful and always does what he says . All services centers need to run like this one. Top not More

by rick@nationalclaimreview.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
Apr 13, 2018 -

Jackie Cooper Imports responded

Rick, we are happy to hear that we were able to meet your expectations and that John always provides you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 11, 2018

Oil change/maintenance Frank is always kind, courteous! He makes a point to go above and beyond. Explains inspection report in detail. I will continue to use Jackie coo More

by kristy.boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank.
Apr 11, 2018 -

Jackie Cooper Imports responded

Kristy, we are happy to hear that we were able to meet your expectations and that Frank provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 11, 2018

Amazing and personable I love my Infiniti and the service I receive when I go to the dealer. I also appreciate how quickly I am taken care of as time is important. More

by CNANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and the tire lady.
Apr 11, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Frank provides you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

April 11, 2018

Truly exceptional Always friendly and professional. Keeps me updated on my Service. Shuttle is really helpful and the drivers are always friendly. Would recommend Ja More

by Patriciajackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fry
Apr 13, 2018 -

Jackie Cooper Imports responded

Patricia, we are happy to hear that we were able to meet your expectations and that Terry and the drivers provided you with excellent service. Thank you for your feedback! Tim Hensley, General Manager, 918-249-9393, thensley@jcitulsa.com

April 11, 2018

Excellent and timeline service I had to take my car in for an issue with the tire. It was unexpected, and I had not made an appointment before-hand. I arrived after a brief phone More

by DHERROLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kayser
Apr 13, 2018 -

Jackie Cooper Imports responded

We are happy to hear that we were able to meet your expectations and that Mike provided you with excellent service. Thank you for your feedback! Mark Lorentz, Service Director, 918-249-9494, mlorentz@jcitulsa.com

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